PrioritymedsReviews of prioritymeds.com

Response from PrioritymedsDec 5, 2025

Hi Sheryl, We sincerely apologize for the inconvenience, frustration, and repeated effort you experienced while attempting to cancel your account. This is not the level of service we strive to provide, and we appreciate you bringing this matter to our attention. We have reviewed your account, and your subscription has now been fully canceled as requested. Written confirmation has been sent to your registered email address to ensure you have documentation of the cancellation. We value your feedback, as it helps us continue improving our customer support processes. Please let us know if any further assistance is needed. — Priority Meds Support Team

Response from PrioritymedsDec 4, 2025

Hi Denise, We’re truly sorry to hear about your experience, and we understand how frustrating this situation has been. This is not the level of service we aim to provide. We have reviewed your account and want to reassure you that a resolution has already been issued by our team. Our goal is always to address concerns promptly and transparently, and we regret that your interactions with support did not reflect that. If you need any further assistance, please feel free to reach out through your member portal’s chat option so we can help you directly. Thank you for bringing this to our attention — your feedback helps us improve. — Priority Meds Support Team

Response from PrioritymedsNov 29, 2025

Dear CountryRN, Thank you so much for taking the time to share your experience with us. We truly appreciate your thoughtful and detailed review. We’re glad to hear that your onboarding process went smoothly and that your prescribing provider was attentive to your medical history and worked collaboratively with your local doctor. Your health and safety are always our top priority. It’s wonderful to know that you are already feeling positive effects from your treatment, and congratulations on your incredible progress so far — 27.6 pounds lost is an amazing achievement. We’re also happy to hear that the supportive medications provided were helpful to have on hand, even if you didn’t need all of them. Your feedback means a great deal to our team, especially coming from someone with your extensive healthcare experience. We’re grateful that you chose Priority Meds and even more grateful that your journey has been a positive one. If you ever need anything along the way, our team is always here to support you. Thank you again for your trust. Warm regards, The Priority Meds Team

Response from PrioritymedsDec 1, 2025

Dear Lauren, We’re truly sorry to hear about your frustrating experience and completely understand how upsetting it can be when things feel confusing or difficult to resolve—especially with your health and medication involved. Please know that your safety and satisfaction are very important to us. Our subscription plans include ongoing medical reviews to ensure your treatment is appropriate, and you can cancel anytime through your member portal. We sincerely apologize if our communication or cancellation process has caused you stress. We also recognize that automated responses can be frustrating, and we’re working hard to improve our support system so real people are available when you need them. We have escalated your concerns to our dedicated team, and one of our agents will be reaching out to you personally very soon to help resolve this matter. Thank you for your honest feedback. We truly appreciate the opportunity to make things right. Warm regards, Priority Meds Team

Response from PrioritymedsDec 2, 2025

Hi there, We’re very sorry for the frustration this situation has caused. In order for us to locate your account and assist you as quickly as possible, could you please provide the full name you have registered with us? Once we have that, we can review your order and make sure this is resolved promptly. Thank you for your patience — we’re here to help. — Priority Meds Support Team

Response from PrioritymedsNov 24, 2025

Hi Christopher, We’re very sorry for the repeated calls you’ve experienced — that should not have happened, and we truly apologize for the frustration it has caused. We’ve now fully removed your number from all of our outreach lists, and you will not receive any further contact from us. If your previous requests were not honored, that was an error on our side, and we regret the inconvenience. We are reviewing our internal processes to ensure this does not happen again. Thank you for bringing this to our attention. — Priority Meds Support Team

Response from PrioritymedsNov 24, 2025

Hi Scott, We’re sorry to hear about the challenges with the payment process. Sometimes payment declines can happen due to bank security protocols, even after initial approval. We here at Prioritymeds don't have anything against roosters and we were bummed to hear that you do. — Priority Meds Support Team

Response from PrioritymedsNov 24, 2025

Hi Sheila, We’re sorry to hear about your experience. As per our records, your order was shipped only after you accepted the prescription from the doctor, and it has already been delivered. We understand your frustration and appreciate your feedback as it helps us improve. — Priority Meds Support Team