PrioritymedsReviews of prioritymeds.com

I was disappointed that the second and third vials didn’t contain the same amount as the first. This made dosing difficult.

Medication works but I've tried to leave a message for the doctor but it always give error messages.

The product works great! But sadly, automatic refills and customer contact is horrible to manage. The patient always has to reach out - they are never proactive.

While the Tirzepatide has been helpful, the company has Not. I call from the site and get an automated message saying i'll get a call within 4 hours. It's been over a week. Medical experts never check in, customer service is nonexistent, text messages and emails go unanswered. They short every order by not adding enough wipes or needles. I fill the needles exactly how much is recommended, and always run out too soon. Firat they say it's like $200 extra for another bottle, then say they can't sell me one. Do they not realize that they're giving the same amount, whether it's 6mg or 15? It's Never enough. This last time, I wasted so much time trying to send in for my lastv3 months. They lost the oder, said they'd check in 12 hours, then never wrote back. I wrote angry note back, and lo and behold, my tracking is magically back on track, arriving in 4 days (after I take my last (half of) a shot left. No notice given. Also, their 14mg shot is the exact same as 15 mg, so beware. I will find another company with lower prices and not so many hoops to jump thru. Once I get my last 3 months, i'm done with them. They SUCK.

Absolutely ZERO customer service. Forced to speak with an AI bot EVERY SINGLE TIME I have called, with promises of a callback and then … NOTHING, zilch, nada. I have been duplicate enrolled and sent duplicate meds. I am at my wits end with this company. I would not recommend them.

Trying to get some help was a nightmare and still is. I was never able to set up Portal sent many massage to talk to doctor nothing. They have my money and no help. I was off of it for a while because of cost and surgery looked for new company and went with them. Big mistake. They put me on lower dose, I never lost any and was up 8 pounds. Never talked to doctor only a tape recording. On hold now see if I get help.

I’ve been a customer this Sept. ‘25. I have been trying to resolve an issue since May, Saturday 16th w/o success. No return call no communication via their portal. Very dissatisfied with total LACK of customer service !! BBB maybe able to assist me.

The medication works, BUT the communication sucks!! NO ONE calls you back, I have an issue that needs addressed by their doctor and I have heard crickets. I have talked to their customer service several times including their stupid AI assistant that is of no help. I referred 2 people to this company and now I feel bad that I did. I have already directed my other friend to a different company. The ONLY reason I gave them any stars is because the medication worked well.