PrioritymedsReviews of prioritymeds.com

Priority meds are amazing I have been on my weight loss journey for about a year and have lost 66 lbs. so far .I am excited to enjoy a summer thin again. I will be looking forward to maintaining my weight with Priority meds as well. The only thing I wish they would improve would be the web site, it can be a challenge, Need more information on the site.

So far I've tried to reach out to the physician 3 days ago. No response. Customer support 3 days ago , no response. I can't even get a hold of someone name Sara who was so kind and understanding. They really need help fixing this company, the reviews are terrible, between customer service and trying to reach the physician to billing! I still have another 3 months so I better not get billed again!

I still have 3months left of my subscription and I have lost 30 pounds.

This company is incredibly responsive. I have needed to contact them twice and both times I was surprised by how understanding, accommodating and efficient the people are. Today I spoke with Melvin M, who finished resolving an issue I had contacted them about less than 24 hours ago. Everything resolved to my satisfaction. I am very glad my doctor recommended this company for my GLP-1 prescription.

I initially signed up for automatic refills, however I’ve been away taking care of my 93 year old father, who lives three states away. I meant to cancel my subscription but lost track of time until the automatic payment was processed. I spoke with your customer service representative, Melvin, who. was so understanding and sympathetic, and he was able to cancel my subscription for me. Before then, I have had zero complaints with Priority Meds, they have done everything they said they would. I hope to sign up again some day when things quiet down for me! Thank you again, Melvin!

Oct 1, 2025 - I purchased 3 months of injectable terzepitide compound at the price of $250/mo. Total: $750 charged. Oct 12, 2025 - Upon logging in to their site, I am repeatedly shown an offer stating that if I pay for another 3 mos. now, I will receive an additional 6 months of refills for no additional cost. I begin asking Customer Support in many different ways to make sure I understand the offer, and I save the answers I receive. I also ask about the delivery schedule and am assured in several ways that medication will be shipped out every 3 months, since it has a 90-day shelf life and should be shipped gradually (I have those convos, too) Oct 24, 2025 - I accept the offer and pay an additional $750 in order to receive an additional 9 more mos. of medication, the last 6 mos. of which would be at no charge per the offer I received. Oct 29, 2025 - I receive a second 3 mo. shipment of medication, 2 mos. ahead of time. I now had 5 more mos. of medication, some of which will go bad by the time I start using it. I told them and they had no resolution. I eventually dropped the subject but was upset. Mar 25, 2026 - I am charged a 3rd time for $750 which was not part of the agreement. I immediately dispute the charge and ask about the offer we agreed to (6 more mos. for free). I receive an offer to reverse the charges + 3 mo. batch for free, even though we agreed upon 6 mos. in Oct. Mar 28, 2026 - They reverse the charge Mar 25 to today - I repeatedly ask about our original agreement, and the new 'counteroffer' I was sent. Customer Support begins ignoring me. They have my card on their site which I cannot remove, and I have not been sent the 6 mos. medication as promised, nor the 3-mo. new counteroffer. I paid an additional $750 on Oct 24, 2025, for another 3-mo. batch under false pretenses, after being assured I would then receive a total of 12 mos. medication. I received 6 mos. of medication in Oct, and nothing more. I have saved all the conversations.

Had a great experience with Serie. Was very personable & helpful

100 dollar cancellation fee, I was billed after I canceled customer service dept requires callbacks, too many hoops to jump through to get anything resolved website is useless product is good and shipping is fast