Priority Gold Reviews | Read Customer Reviews of prioritygold.com

Priority Gold Reviews | Read Customer Reviews of prioritygold.com

Priority Gold reviews

361 approved reviews, newest moderated first

Alexander M.
Jun 3, 2025
Very knowledgeable and friendly staff
My experience was easy and enjoyable everything went smooth transferring my money. The phone messages I left were returned in a timely manner I am every pleased with the service.
Response from Priority GoldJun 3, 2025
Thank you so much for the great feedback, Alexander. At Priority Gold, we always aim to give our clients the best experience possible. I am so glad to hear that we delivered for you. It was a pleasure working with you, thank you again for putting your trust in Priority
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Michelle W.
May 28, 2025
Thorough and efficient.
Jonathan was very thorough and answered my questions so that I could purchase the balance of metals I wanted. He explained my options and we were on the same page. It was all quick and easy. Thank you Jonathan!
Response from Priority GoldJun 11, 2025
Michelle, we love to hear what a super star Jonathan is, thank you so much! Thank you for putting your trust in Priority and allowing us to support you throughout your investment. Your confidence and recommendation in Priority are so appreciated
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Cynthia B.
May 28, 2025
Johnathan Carrington is customer service at its best.
Johnathan Carrington was informative and knowledgeable. He was able to answer questions clearly and concisely. He took his time and made sure we understood all the options available. We look forward to continue working with him.
Response from Priority GoldJun 3, 2025
Cynthia, thank you so much for the kind words. We are delighted to hear that Jonathan did such a fantastic job working with you. It is clients like yourself that make Priority Gold the success that it is. Thank you again for the opportunity to serve you better
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Leon R.
May 24, 2025
Ongoing communications is the key to…
Ongoing communications is the key to good customer relationships and they do it very well!
Response from Priority GoldJun 3, 2025
Leon, this is wonderful feedback and I am so happy to hear it! Building well-rounded, long lasting relationships with our clients is what makes Priority Gold successful, and it means a lot to know we're on the right track. Cheers and thank you again
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Mark M.
May 23, 2025
I was a novice at purchasing precious…
I was a novice at purchasing precious metals and the personnel at Priority Gold were most helpful and knowledgeable. The transaction went smoothly and professionally. My next purchase of metals will be from Priority Gold.
Response from Priority GoldJun 3, 2025
Mark, we are delighted to hear this feedback, thank you so much. Priority Gold prides ourselves on the customer service that we provide for our clients and clearly, we did that for you. Thank you for putting your trust into Priority, it was a pleasure
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Jennifer D.
May 23, 2025
Great experience!
I got a call from Jonathan at Priority Gold, and he was awesome to work with. Super knowledgeable, patient, and really took the time to walk me through all my options. He was kind and never made me feel rushed or pressured. We spent a good amount of time going over everything, and I ended up deciding to move forward with him. The whole process was smooth, quick, and easy. Highly, highly recommend Priority Gold, especially if you get to work with Jonathan!
Response from Priority GoldJun 3, 2025
Oh, we love receiving this type of feedback, thank you! Jonathan is a great example of the customer service that Priority Gold provides. We are so pleased that Priority Gold was a success for you and thank you for allowing us to serve you. Cheers
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Greg O.
May 16, 2025
Great Experience with Prority Gold
I had a great experience with Priority Gold. Michael in sales was fantastic si was rhe rest of the team. It made my IRA rollover simple and painless. Their follow up was impeccable.
Response from Priority GoldJun 3, 2025
Greg, thank you so much for taking the time to leave such great feedback. We are so grateful for clients like yourself letting us know our brokers are ahead of the curve. Priority Gold is a success because of the relationships built with clients like yourself. Thank you again for the kind words and putting your trust in Priority.
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Wayne B.
Apr 9, 2025
I'm not sure how Priority Gold got my…
I'm not sure how Priority Gold got my number but I've asked them to stop calling at least 10 times. They call about 4 times a day.I have asked them repeatedly to stop calling me. I block them and they call from a new number. This company will number spoof you until you buy something. I have left complaints with FCC, BBB and on here. Beware of this company.
Response from Priority GoldMay 12, 2025
Wayne, to start, we would like to extend our sincerest apologies for the inconvenience caused by our recent phone calls. It is never our intention to contact individuals who are not interested in precious metals, and we are truly sorry if we appeared disrespectful of your time and privacy. At Priority Gold, we are committed to the highest standards of professionalism and courtesy. Repeated or unwanted outreach is not part of our practice, and we deeply regret that we may have fallen short of those standards in your experience. While our Client Relations Department has attempted to reach out to resolve the matter, we also wanted to personally acknowledge the situation and express our genuine regret. Please rest assured that your feedback has been taken seriously, and your concerns have been heard. Thank you for your understanding. If there is anything we can do to make this right, please do not hesitate to let us know.
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