Priority GoldReviews of prioritygold.com

Response from Priority GoldOct 22, 2026

We are so sorry that your experience with Priority Gold fell short of the courtesy and professionalism you deserved. We welcome questions about our company and our practices, and every person who reaches out to us should feel comfortable asking them. We are genuinely disappointed that your conversation ended this way. I have personally reached out to you because I would sincerely appreciate the opportunity to speak with you, better understand what happened, and do what I can to make things right. I can't change your initial experience, but I would love the chance to leave you with a much better impression of Priority Gold and how much we value the people who reach out to us.

Response from Priority GoldSep 22, 2026

Thank you for sharing this feedback. I’m so glad to hear that your most recent experience with your Priority Gold representative was a positive one and that he followed through when he said he would. With that said, I certainly don’t want to overlook the experience you had leading up to that point. I did reach out in hopes of connecting with you, as I’d really appreciate the opportunity to better understand what happened and see what I can do to turn the rest of your experience with Priority Gold around. Please feel free to reach out to me directly at 469.361.3921. I’d be more than happy to speak with you and help however I can.

Response from Priority GoldSep 16, 2026

Thank you for reaching out. I’m so sorry to hear about the frustration you’ve had with your Required Minimum Distribution. I did give you a call and left a voicemail because I’d really love the opportunity to speak with you and better understand what happened. I want to make sure I have the full picture, answer any questions I can, and help get things moving in the right direction for you. Please give me a call when you have a moment, or let me know a good time to reach you. I’d love to help make this a better experience for you.

Response from Priority GoldNov 3, 2025

Priority Gold appreciates the feedback and is taking your concerns very seriously. We understand how important trust and transparency are when it comes to investing, and we regret that your experience has not met expectations. Our team is in direct communication and continues to work collaboratively to review all details of your account and address your concerns thoroughly. Priority remaina committed to finding a fair and satisfactory resolution that reflects our dedication to client service and integrity. We values every client relationship, and we are confident that, through continued dialogue and cooperation, we will reach an outcome that is satisfactory to both parties.

Response from Priority GoldMay 12, 2025

Wayne, to start, we would like to extend our sincerest apologies for the inconvenience caused by our recent phone calls. It is never our intention to contact individuals who are not interested in precious metals, and we are truly sorry if we appeared disrespectful of your time and privacy. At Priority Gold, we are committed to the highest standards of professionalism and courtesy. Repeated or unwanted outreach is not part of our practice, and we deeply regret that we may have fallen short of those standards in your experience. While our Client Relations Department has attempted to reach out to resolve the matter, we also wanted to personally acknowledge the situation and express our genuine regret. Please rest assured that your feedback has been taken seriously, and your concerns have been heard. Thank you for your understanding. If there is anything we can do to make this right, please do not hesitate to let us know.

Response from Priority GoldMay 12, 2025

Thank you for your feedback. We’re sorry to hear there was any confusion during your recent call with our team. At Priority Gold, we take pride in offering personalized service and verbally quoting pricing to ensure our clients receive the most current market rates—a different approach from online-only dealers like SD Bullion. To clarify, our coin specialist provided pricing specifically for pre-1921 BU Morgan Silver Dollars, which are generally higher in value than 1921-dated coins. The price quoted at $48.72 was consistent with market rates at the time and in line with pricing from other reputable dealers, including SD Bullion, whose listings for the same coins currently range from $47.99 up to $62.99 depending on the year and condition. It appears there was a brief overlap in the conversation that led to some misunderstanding about whether the quote was for Peace or Morgan Dollars. We apologize for that miscommunication and appreciate the opportunity to clarify. We value transparency, honesty, and professionalism, and we’re always here to provide further clarification or assistance if needed. Thank you again for sharing your thoughts.

Response from Priority GoldMay 12, 2025

Thank you for taking the time to share your experience. We are deeply concerned by the details you’ve outlined and want to assure you that this is not reflective of the professional standards we uphold at Priority Gold. We sincerely apologize for any discomfort or confusion caused during your interactions with our representative. We take allegations of inappropriate advice, lack of transparency, or unprofessional behavior very seriously. Your feedback has already been escalated to our senior compliance team for a thorough internal review. Please know that Priority Gold does not offer financial or tax advice, and any misrepresentation of that policy is strictly against our protocols. Transparency and trust are fundamental to our client relationships, and we are committed to addressing all concerns fairly and thoroughly. Please reach out to our Client Relations Team at (888) 465-3008 or email us at [email protected] so we can speak with you directly, better understand the situation, and work toward a resolution. Thank you again for bringing this to our attention.