Printrunner.comReviews of printrunner.com

Response from Printrunner.comJun 13, 2025

Thank you for sharing your feedback. We’re sorry to hear about the difficulties you experienced with your order and understand how frustrating this situation must be. To help us investigate further and provide you with the best possible assistance, could you please share your order number? We appreciate your patience as we work to resolve this. -Customer Care

Response from Printrunner.comJun 9, 2025

We’re truly sorry to hear about your experience. We’ve applied a store credit to your account and have sent a sample kit to help you select a stock that better fits your needs. We appreciate the opportunity to make this right and hope to restore your confidence in us! -Customer Care

Response from Printrunner.comMay 8, 2025

Thank you for your feedback, and we’re sorry to hear about your recent health situation—wishing you a smooth recovery. We understand your concerns. As outlined in our terms and conditions, proofs are only sent when requested during checkout, and product specifications—including size and design previews—are available prior to placing the order. That said, we want to make sure you’re taken care of. We’ll be following up with you directly via email to discuss this further. -Customer Care

Response from Printrunner.comApr 29, 2025

We're truly sorry to hear that your order didn’t arrive as expected. That’s not the experience we aim to provide. We see this is currently under investigation with our team, and we’re working to get it resolved quickly. We appreciate your patience and are committed to making this right. Thank you for bringing it to our attention. -Customer Care

Response from Printrunner.comMay 2, 2025

We're very sorry to hear about the delivery issue and the frustration you experienced while trying to get help. That’s not the level of service we aim to provide. To better assist you, could you please provide your order number? We’d like to look into this right away and work toward a resolution. -Customer Care

Response from Printrunner.comMay 2, 2025

We're very sorry to hear about your experience—that definitely doesn’t reflect the service we strive to provide. Receiving the wrong order and feeling unheard is understandably frustrating, especially with a deadline involved. We'd like to look into what happened and make things right if possible. Could you please provide your order number so we can investigate this further? -Customer Care

Response from Printrunner.comMar 18, 2025

We’re sorry to hear that your bag toppers didn’t turn out as expected. We’d like to review your order and design file to see what happened. Could you please provide your order number so we can look into this further? We appreciate your patience and look forward to assisting you. -Customer Care

Response from Printrunner.comFeb 26, 2025

We're really sorry to hear about your experience with the magnets—this is definitely not the result we want for our customers. We understand how frustrating it must be to receive a product that doesn’t match your proof, and we’d love the opportunity to look into this further. Could you provide the order number so we can review what happened and see how we can assist? We appreciate your time and hope to find a resolution that works for you. -Customer Care