Gabriel
Unfulfiled order
Two weeks past already but order still never shipped. Talked to the manager but despite promise after promise but still the order was never shipped and eventually I had to cancel. Waste of time and effort.
Get affordable online printing and custom print services from PrintRunner. Top-notch quality materials for business cards, postcards, stickers, brochures and more!
Printrunner.com (printrunner.com) has 692 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 99 reviews with 1 star · Clear filters
Gabriel
Two weeks past already but order still never shipped. Talked to the manager but despite promise after promise but still the order was never shipped and eventually I had to cancel. Waste of time and effort.
Baitpro
We'd used these clowns in the past (Spent 1000's with them and their many other business names) and had been jerked around endlessly, so we left and used another printshop. Decided to see if they had improved over the last year, and foolishly made a small label order on Dec 2. Originally given a Dec 12 date for delivery. File review didn't go well, and their guys changed (Squashed) the image and left a huge empty border around the image (Original was well within the Safe and Trim zones from their own template) Contacted chat to cancel and get refund, was assured by rep that the border would not be present in the final print. So resubmitted the same file, it took over 16 hours to review the file this time, and when we accepted the date of delivery had changed to Dec 20..........That's 18 days from date of order to delivery date for 1000 cheap labels! Shop elsewhere, do your research, check the online reviews (Horrible) they are still as incompetent as they were a year ago. Lesson learned here though, we'll not be back!
Response from Printrunner.comDec 4, 2019
I do apologize for the experience you have had with us and we do appreciate your feedback. After checking our records, our customer service team already got in touch with you through a different channel.
Yay
i placed an order on their website, a day later got an email saying that the price quoted and paid online was not correct and new price is almost 4 times higher. talked to CS and was told the price i paid online was a glitch. wasted time and now have to wait 4 days for refund.