Printrunner.comReviews of printrunner.com

Very bad experience, my order arrived wrong, I called and they did not resolve it and I lost the product, I do not want to work with you anymore

I ordered 500 flyers that are now in the trash can. I called PrintRunner for a refund, and they said “you approved the job” I explained to them that I was approving the measurements not a blurry distorted looking flyer. They said they couldn’t help me, and that I’ll get 20% off on my next offer. I would never use this company in my life. I explained that a different company was able to use the same template & made beautiful flyers. She said “we don’t compare our work” They can’t compare it because theirs is really bad quality.

They used to be pretty good but lately, everything I order has some issue or defect. Misalignment being the most common. I order labels to put on my products but they are always so off center, they look like crap. I end up throwing most of them away. They may seem competitive in terms of pricing, but when you think about how much you waste, you end up spending more money on these labels. They used to do courtesy reprints, but now they just offer you some credit back for your next order... not even a full refund for the whole order. Which doesn't do me any good if I end up spending more money on some new labels that are poor quality anyways. I've also had labels that were not cut well so round labels have flattened bottoms, the color is off, etc. Just overall, lots of issues. Do not recommend.

I ordered a repeat of my last order which was for opaque business cards. They sent me clear ones that were illegible. When I asskef them to reprint the order correctly they refused. Very poor customer service. Unsatisfactory.

My postcards were not sharp. They were awful. When I called them they basically told me it was my fault. They didn’t offer to fix it. They said we will give you 25% on next order. What a joke. Never again will they get my money.

Really bad printing. Spot print on bus card was missing the graphics. Really ugly cards so I decided to order other printer. Proof was wrong every time. Need to request 3 times. I will not recommend this printer at all

I ordered holiday cards personally and for our business. We received someone else's corporate cards along with our business cards. The business holiday cards looks really terrible with the photo looking extra red. It did not look like the proof I approved. I chatted for customer support and they said no refund was available. It is too late to send other cards so I asked for a full refund since I couldn't use either product. So disappointed.

I received the wrong labels and I called to have the right ones sent to me. I have been waiting for a week now and I still have no labels. I just called print runner and the labels still have not been reprinted or shipped and its been a week since I called and reported that I received the wrong labels.