customer
The product itself great, quoting horrible…
The product itself was great and great quality, their quoting system rather not so good. I place the order with an amount of $250 and them after placing the order they came back with a change of price of $1000, I had to change the size of the product to make it around $500, still a big difference than what was quoted while placing the order. I didn't had time to wait and to go shopping in other printers sites so I went ahead with the order. I have a business as well and when I quote something I know it’s the correct price and I don't come back to my clients and just tell them the invoice doubled. If I made a mistake I just had to eat the difference due to my lack of process to make sure I quoted right from the beginning. They don't have to pay for my own mistakes.
Response from PrintivityOct 7, 2026
I'm so happy to hear you were satisfied with the quality of your order! I reviewed your order and saw that you originally placed it for 4 pages, but the file you provided was 12 pages. As a result, the page count was updated to reflect the total number of pages you wanted printed. It looks like you reduced the dimensions of your order to help lower the updated balance. In the future, we recommend reviewing the total page count of your ready-to-print file and ensuring it matches the page count that you order on our website. We hope to work with you again soon!