Prime Time Shuttle Reviews | Read Customer Reviews of primetimeshuttle.com

Prime Time ShuttleReviews of primetimeshuttle.com

2.5104 reviews
Taxis & Public Transport
Serving Los Angeles Area, Los Angeles, California

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Prime Time Shuttle

About Prime Time Shuttle

SpecialtiesPrime Time Airport Shuttle's on-time guarantee applies to all our Airport shuttles, and we're often half the cost of a taxi. No need to meet us half-way, one of our spacious airport shuttles will pick you up right from your home, hotel or office, along with all of your luggage, and get your trip off to a great start. Why deal with traffic, road services, parking fees, etc., and the stress of driving yourself to the airport? Join the millions of satisfied passengers that save time and money using Prime Time's airport shuttle service and skip all the headaches.HistoryEstablished in 1984.Regardless of whether you need an airport shuttle to LAX, Burbank Airport, San Diego Airport, John Wayne Airport, Ontario Airport, Long Beach Airport or any of the main Los Angeles cruise ship piers (at both Long Beach and San Pedro Harbors), Prime Time Shuttle has a service to meet your needs. Not only will get you there, in style and on-time, but many of our services are under $20.

Prime Time Shuttle (primetimeshuttle.com) has 104 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.

Also known as: primetimeshuttle.com
Website: primetimeshuttle.com
Category: Taxis & Public Transport
Location: Los Angeles, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 28% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Prime Time Shuttle reviews

104 approved reviews, newest moderated first

Mechelle R M.
Nov 8, 2018
I wish I would have been notified that no van would be arriving and instead it would be a car.
Mostly okay, very timely.
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Joy
Nov 8, 2018
I Wish They Were On Time
Made a reservation and prepaid in advance for a weeknight at 10:00pm. It seems driver was double booked. He did not show up until after 10:30, leaving me virtually alone in a fairly dark empty airport. Fault lies with the company, not the apologetic driver.
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kathy D.
Nov 8, 2018
Excellent driver
Our driver Saeed drove me and my children from Disneyland to LAX..i am really nervous travelling fast and he kindly drove a bit slower and not close to the cars in front. Excellent drive.
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Christine
Nov 8, 2018
In general
In general, I'm really very satisfied with this service and will continue using it. This times we had some smaller issues as the App on the mobile phone did not work out as it should. Nevertheless it was still a positive experience as I got a call from the company and we found a solution within reasonable time. Like it!
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Susan
Nov 8, 2018
On time
On time, clean car!
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HsuBu
Nov 3, 2018
Last week's ride was canceled after…
Last week's ride was canceled after driver no show with no alternative provided. This week's ride happened with no issues but flight tracking could have improved wait time for pickup and tracking didn't work as well as expected.
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Denise M.
Nov 3, 2018
Great value service
Great value service . Very few taxis at the station so we were very glad we organised this shuttle . Great correspondence and updates via the app . Recommended
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Eva H.
Nov 2, 2018
I booked and paid for a prime+ and was…non
I booked and paid for a prime+ and was called at 3:45 a.m that the shuttle would be 15 mins. Late (7:00 am in lieu of 6:45) and because of a driver shortage there would an additional party on thevan. When he arrived there were two people on the van and the driver informed me that he would make one more stop on the way before dropping me of at SNA . Furthermore, the basic rate I was quoted was $28.00 plus $5.00 airport fee but my receipt was for $32.00 plus $5.
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