PridehomewarrantyReviews of pridehomewarranty.com

Excellent service. I have used them on numerous occasions and am pleased with Pride home warranty service. Keep it up 👍

Pride Sent a plumber the same day I filed the claim that was very knowledgeable and nice. He got on my roof and snaked my backup so I can have running water again. Thank you for the quick turnaround.Update: so far also they fixed my fridge. Thank you

My best friend Ann had them for a few years , So I decided to buy with Pride Home Warranty. They proved them selves to be efficient and on time when they had to fix my heater. Thank you so much for your fast response. I am glad I purchased them.

Buyer beware!!! My wife and I bought a policy with this company when we purchased our forever house here in Florida. We also purchased additional coverage to cover the pool equipment. We had several discussions with the salesman about we were just looking for some piece of mind our first year in the house. Recently our pool pump started leaking and the company that services the pool recommended that we replace the pump. We contacted Pride Home as we assumed we would need to use one of their approved companies. To our surprise they said we could use our guy who has been servicing this pool for 10 year. We faxed in documentation from him and even had him speak with Pride Home. On two different occasions I called to ask if our claim was approved yet and both times they informed me that the claim had not been processed yet but I was 100% covered and I should go ahead and get the pump replaced to protect the pool and just get reimbursed. Now that I have done that and provided them proof of payment I am being told that the pump we replaced had exceeded its expected life and we were not going to be paid. I am currently waiting on a call from a claims supervisor. I had multiple conversations with them prior to getting the pump replaced. At no point did anyone say anything about live expectancy. At no point when they happily took my money for the policy did anyone discuss that something may not be covered if it has exceeded its life expectancy. I now look around my new home and wonder what else is not really covered due to this little clause. I will be posting this type of review on every social media I can find about this company so that other may be fairly informed about how they run their business.

I am reading all these reviews and I myself am very happy I chose Pride home warranty as a provider around 2 years ago. So far they fixed my toilet, they had a plumber come out next day and what was great is they didnt make any mess. When my disposal was leaking, they fixed it the same day. I have also had pleasent experience when my fridge needed a motor. Pride home warranty got that fixed within 2 days. Recently, my ac was not cooling. PHW treated it as an emergency claim and fixed it the same day. The tech was very savvy and clean work. In the end they did save me alot of money and hassle. I WOULD TOTALLY RECOMMEND PRIDE HOME WARRANTY. I had nothing but positive experience with PHW. 5 stars across the board. Thanks for everything and keep up the great work.

DO NOT WASTE YOUR MONEY. Terrible business tactics. I bought the home warranty, Nov. 2018..I called in May made a claim, no one every came and they told me I had to find my own contractor to repair our pump. The contractor said that the pump was at the end of it's life cycle and we needed a new one. They denied our claim saying that because the pump is old they wont cover it. What it the point of a home warranty then? (No where in my contract does it say something is not covered because it is older) The pump was only a few months old but the contractor did not want to pull it out and check so just made up a year. Pride Home said that if we pull the pump out and sent them the model # and date they would resubmit the claim. We did that and called and called no one would call us back and when we final got a hold of them they said they couldn't resubmit the claim. We asked to speak with a manger and they hung up on us. It has been almost a month of them giving us the run around, not calling us back and making up excuses, and still no results. They seem to make up excuses for any repair claim you do so they don't pay for anything. At this point I just would just like to have them refund the money I spent to get the home warranty and never deal with them again.

We just started with Pride Home Warranty but its high customer satisfaction rating and very fair pricing convinced us to give them a try. Hoping we won't have a need to use their service but it's reassuring to know that if we do, their reputation will help us resolve any problems.

We switched to you from American Home Shield after having to threaten a lawsuit to get adequate compensation for a blown up water heater. THeir offer after sending out two subpar technicians whom we rejected. Each wanted about $3000 to replace the heater plus a bunch of non-essentials. Their offer....$900. Not even the price of a new heater let alone the labor. We found a very qualified, honest installer who did a great job for 1/2 the price. AHS finally made up the difference then cancelled us.