Price Self StorageReviews of priceselfstorage.com

Response from Price Self StorageJun 21, 2018

Hello Juan, I'm Kelly, the marketing manager for Price Self Storage. I apologize for this inconvenience and as soon as I learned of this error, our regional manager stepped in to make this situation right. I have confirmed that the facility issued you a full refund. We're so sorry for any inconvenience this has caused you. The one-star rating affects our overall rating. If you are inclined, we'd love to see you change that to a rating reflective of the prompt refund. If you need to reach me regarding how to edit your post, please contact me at [email protected]

Response from Price Self StorageJun 6, 2018

Dear Gregory Terence Brown, I am Kelly, the marketing manager for Price Self Storage. I have checked our reservation records. You received the invitation to place a review for our business on Trustpilot based on a reservation we received for a storage unit on Wednesday 5/30/18. The reservation was made through our website and has since been cancelled by our staff. If the reservation we received was not placed by you, please contact me at [email protected] so that I can further investigate. Data and identity security is of utmost importance to our organization. We apologize for any inconvenience.

Response from Price Self StorageMay 31, 2018

Dear Ryna, We regret your recent visit with us was not up to the standards we strive for, and we're very sorry for any miscommunication that occurred. Your feedback helps us identify how we can improve.

Response from Price Self StorageMay 31, 2018

L Cruz, Thank you for bringing this to our attention. We're always looking for ways to improve, and your feedback is very important.