Price.comReviews of price.com

Response from Price.comOct 16, 2025

We’re sorry to hear about your frustration and appreciate you sharing your feedback. After reviewing your support ticket, we can confirm that your case was resolved within 12 days of being opened, and your Cash Back was successfully credited and redeemed. While we understand the process can sometimes feel unclear, please know our team works closely with retailers to ensure every transaction is tracked and paid out properly. We’re glad your issue was resolved and appreciate your patience throughout the process.

Response from Price.comOct 16, 2025

Hi Lily, Thanks for reaching out and sharing your concern. We looked into your support ticket and see that your Cash Back for the Viagogo purchases was paid out on May 9th. We understand the importance of clear communication and timely updates, and we’re glad this issue has been resolved. If you have any other questions about your account or future purchases, please don’t hesitate to contact us at [email protected].

Response from Price.comOct 16, 2025

We’re sorry to hear about your experience. We never keep customers' cash back. If there’s a delay, it’s usually because the merchant has not yet confirmed the transaction. To help resolve this issue, please email [email protected] with your transaction ID or purchase details, and our team will follow up directly with the merchant to expedite the release of your Cash Back as soon as possible.

Response from Price.comFeb 24, 2025

Thank you so much for taking the time to leave such a positive review! We're delighted to hear that our team was helpful and kept you well-informed throughout the process. It's our goal to provide quick and easy resolutions, and your feedback confirms we're on the right track. If you ever need assistance again or have any questions, please don't hesitate to reach out.

Response from Price.comFeb 24, 2025

Hi Albert, We’re sorry for the frustration you’ve experienced. After reviewing your support ticket, we can confirm that your Cash Back was credited to your account on January 28th. Your account was previously reviewed due to suspicious activity at the request of the retailer. However, as you mentioned, $400 in verified transactions was successfully paid out once the review was complete. We understand the process took longer than expected, and we apologize for the delays in communication. Our team has been continually improving both response times and payout options to simplify and expedite withdrawals for all users. If you’d like us to take another look at your account, please reach out to [email protected]