UG
Need to be Better
I have been using Price.com for quite a while and honestly it used to work much better till 2025. Back then, most of my cashback and tracking requests would go through without any issues and I was pretty happy with the service. Lately, however, it feels like many purchases only show as "Activated" and never actually get fulfilled or credited. I've had several transactions sitting there for weeks with no update. Customer support is polite, but the process can be slow. I still get cashback on some orders, but it's much less frequent than before. Hoping they can improve the tracking reliability because the platform was really good a year ago. Right now it's a bit dissapointing compared to my earlier experiance.
Response from Price.comJun 15, 2026
Thank you for taking the time to share this feedback. We’re sorry to hear your recent experience hasn’t matched what you were seeing from Price.com in the past. Cash back tracking can depend on merchant reporting, but purchases sitting in “Activated” for weeks without a clear update is frustrating, and we understand why that would be disappointing. We’re actively working to improve tracking reliability and make the process clearer for members. Please email us at [email protected] with the email address on your Price.com account and any affected order details. Our team will review the pending transactions and help get this sorted out. We appreciate you sticking with Price.com and sharing honest feedback so we can improve.



