Egemen E.
I had an accumulated balance of $4401…
I had an accumulated balance of $4401 in my account. I sent an e-mail 4 times in a week and received no response. I can't log in to my account and they won't tell me why. I think they transferred the money to themselves because it was a large amount. I still have hope for a solution.
Response from Price.comJun 3, 2024
The cashback balance in your account was due to hundreds of free trials set up under your account. This initially led to cashback being added to your account in a pending status. Because the trials did not lead to purchases, the merchant canceled the cash back and marked this activity as potentially problematic. If you think this is a mistake and you have made purchases after the free trials, please email us at [email protected] with the necessary proof so the merchant can further view your case and if appropriate, restore your account.



