Mary E.
scam
they are so hard to unsubscribe from. I thought I had and then had an annual renewal fee of 160CAD after the free trial which didn't suite my needs at all. They would not refund me when I explained it was an accident. and I did confirm that I had unsubscribed after the fact but there were about 20 steps involve. Being dyslexic, I thought I had already completed all the steps and not seen the greyed out check box in one of the steps.
Response from PreziFeb 21, 2025
Hi Mary, We're sorry to hear about your experience and understand how frustrating this must have been. We strive to make our subscription process clear, but we appreciate your feedback and will take it into account as we continue improving accessibility and clarity in our cancellation process. If there’s anything else we can do to assist you, please don’t hesitate to reach out. We truly value your input and appreciate you taking the time to share your experience. - N



