Premium Home SourceReviews of premiumhomesource.com

Great customer service, very responsive and helpful when I had an issue. Timely delivery.

Hazel was great! She ensured that I received my replacement parts and the installation video.

My experience with PHS has been amazing. They have high quality Brands, we ordered Forno, and an exceptional customer support team. We had a freezer drawer face damaged and a bad cooling fan in range. Both got replaced and handled immediately and with great service. Highly recommend.

PHS was so easy to work with, answered every question I had, we're eager to get me my appliances in a timely fashion. I was under construction and they offered to hold things till I was ready to receive them all at one time. Their prices were the absolute best, better than everywhere else. The delivery team was great as well, you can pay for in home delivery and the 2 men that brought my things in opened everything, assisted with handle installation and put them in place if I wanted. It was just top notch service from start to finish. We couldn't be happier.

This is a follow up to a previous review: I must commend Astrid from Customer Service for helping me recover from a disappointing experience. I appreciate the fact the PHS actually cares about customer satisfaction (a lost art). She has made my experience so much better. I realize that sometimes you just need to contact 'the right person' in order to get redress. Additionally, I am elated with the option of a token to compensate for the previous inconvenience. Thanks Astrid! Thanks PHS.

Working with Anna and her customer support team was great. They quickly replied to my request for kitchen faucet product warranty replacement. Best experience!

Every question or concern I had was immediately answered and rectified.

Great customer service! I got the chance to speak with several agents and all were very helpful, honest and kind. They even flagged a sale I was unaware of before I purchased, what a team!!