Premium Home SourceReviews of premiumhomesource.com

I got what I wanted, when I needed it. It was fast with no compilations. It was delivered on time. The price was good. I would use them again,

We purchased a Zline refrigerator, which we absolutely loved the high quality and look, that went kaput after just three years of usage up at our lake house. We could not find anyone to repair or service our fridge. Premium, along with Zline, gave us names of service providers to no avail. I was panicky as it is summer and we have guests coming each weekend. We ended up having to purchase a new refrigerator. Premium, along with Zline, understood and offered a remedy that was both generous in spirit and kind. Would definitely buy from Premium again, and Zline- they just need more service providers up in the North woods.

They had a great price for a Thor drawer refrigerator so I placed an order on June 10th. Today is June 22nd and it still hasn’t shipped. I contacted customer service twice and was told I had to wait a few days for an update. Nobody was able to give me an estimated shipping date or any concrete info. Terrible customer service!!! June 25: I was contacted by a person from customer care to apologize and to offer an explanation for the delay which was caused by the an issue with the shipping company. She immediately offered to expedite the shipment and to give me a $100 refund. The refrigerator arrived at my home in two days. She was great!!! I’m very happy with the fridge and it looks great in my bar.

Excellent customer service!!!

Ellie was a fabulous representative. He assisted me throughout the process and was very attentive in following up and reaching out. He made the shopping Experience a pleasure

I really don't know what to say.I ordered a product I received my product.

My experience with this company has been top-notch. The excellence that I have encountered has been unprecedented from the appliances being amazing to the professionalism I have dealt with I would recommend this company to anybody five out of five stars..

We have been looking at z line appliances for a while now. We needed a ventless hood so we decided to call and Wendy was fabulous. She helped us with everything and we even added a beverage refrigerator to our order. She was polite, efficient, and fast with our order. Plus, gave us a great discount. We’re extremely happy with the customer service we received with Wendy.