customer
MrCool experience
The representatives of the company were very knowledgeable and helpful. The MrCool and associated parts came quickly and were in good shape.

Your one-stop online store for everything you need to build your dream home. We work with the top kitchen and home brands in the industry to serve your dreams for your home.
Premium Home Source (premiumhomesource.com) has 394 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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customer
The representatives of the company were very knowledgeable and helpful. The MrCool and associated parts came quickly and were in good shape.
David L.
We found the refrigerator was damaged upon delivery. The Premium Home Source customer service was awesome and we had a replacement in a few days. Appreciate Alex for his professionalism and diligence!
Ken
I was missing a part and Wendy was very helpful. She followed up letting me know the part was no its way and would be delivered soon. I had it the next day.
jeffery B.
Excellent service and Customer Service was fabulous would definitely buy form them again
SAS
Responsive and Courteous service. Products were delivered quickly. One of the appliances I received had some cosmetic damage and they responded to my issue the same day. Issue was resolved without any hassle.
customerRandy
Mr. Cool heat pump unit works great. Been in service for over a year now. Very efficient also. My highest electric bill this winter was $127.
customer
You were very helpful on choosing the right system for my project. Thank you
Joseph D.
I was skeptical at first ordering on phone and not going through actual box store. But everything was unbelievably easy and Alex from customer service was fantastic. Walked us through everything and even made suggestions for us. We ordered all Zline products (48 inch stove, hood, fridge, dishwasher, microwave). Building a new house and we had to keep delaying shipping. Premium Home source (Alex) had no problem helping with changing our shipping date. Everything went extremely smooth and would definitely recommend.