Premium Home SourceReviews of premiumhomesource.com

We purchase zline appliances from over a year ago while out house was being built. It took more than 2 years for the house to be completed. When we finally got to the double oven, we found that the extra handles were missing. I message and was informed that there wasnt much that can be done bcos it’s been so long . I explained to the agent that I understand her stance but it just took forever for the house to be finished. I even sent photos of the newly installef all zline kitchen. She then informed me that she would check with Zline … few days later, I received a brand new handle — instead of two, I only got one — went back to the agent and she immediately requested another one to be sent. After our frustration with the builder for taking so long to finish the house, this was a huge break/deal for us and we couldnt be more grateful.:: Thank you and thank you!!

Great customer service. Very responsive and extremely accommodating.

Nice to do business with this company the communication was effective and the delivery was very clean and the merchandise handled with care.

I had an excellent experience with Premium Home sources. From the initial phone call / consult to the final delivery of items, all went smoothly. The first member I spoke with helped me pick every piece I needed for my specific needs, processed a few different order options for me and sent me each one in a timely manner. When the items were shipped, I was notified by email from Premium Home as well to see when my items were shipped and when to expect them. The whole process was very simple and I'm happy I chose them for my mini split system!

Premium Home Source offers incredible customer service. My questions were answered promptly and the support team made my purchase easy and even catered to my delivery needs. Would definitely purchase from Premium Home Source again especially when it comes to appliance shopping.

Great value, easy to get a hold of drivers for delivery and customer service. Had to change delivery address due to our road being dirt with no good turn around and the company called to verify address change. Boxes came in good shape. Great value for product when shopping around for best price. We ordered a mini split and it was at least $500 less than at our local stores. Would shop on this website for appliances again.

The team at Premium Home Source is outstanding. The online chats were very helpful and I spoke with 3 different employees before making my first purchase. Maria, Judy and Wendy were all excellent in every area. I ended up canceling my first order and Premium Home Source was able to catch it just before it was loaded to go out. Just after ordering an all electric range it came to my attention that we might be able to put a gas line in our home so that I could have a dual fuel range. I requested to cancel my order the day after I had placed it. The employees at Premium Home Source went above and beyond to get it cancelled for me. Then finding out today that we cannot put a gas line in, I reordered the original all electric range and caused some confusion as well expected. I was contacted by email and a phone call to make sure I did in fact mean to order the range again that I had just cancelled the day before. After explaining everything to them they understood and made sure my order went through. I think all the employees involved went above and beyond to help me out with this. 5 stars for Premium Home Source! I would definitely use them again. They have the lowest prices I have found anywhere as well and a very large amount of inventory to choose from.

Premium Home Source had the fridge I was looking for at the lowest price. They had a sale going on, and I wanted to take advantage of it but needed an adjusted delivery time. PHS was quick to respond to my query, then allowed me to order and delay the delivery date. I want to specifically call out Alex, who provided top notch customer service in a kind and prompt manner. I was amazed at how fast I received a response, (less than 5 minutes for an email!) I highly recommend PHS because they have great products at low prices alongside excellent customer service. In the event I need to buy other appliances, I would buy from PHS over any other company.