Premium Home SourceYour one-stop online store for everything you need to build your dream home. We work with the top kitchen and home brands in the industry to serve your dreams for your home.
Premium Home Source (premiumhomesource.com) has 394 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Scott F.
I purchased a full appliance package for my home in Florida. Price, Ordering, Delivery and Quality was all great. But, the best part was Customer Service. I had a minor problem. Customer Service was quick, professional and respectful. I highly recommend PHS!
David
The website was easy to navigate and customer service was excellent. The products I purchased were delivered fast and on time.
H. B.
Alex went above and beyond…. There was some challenges with product availability but the communication was more than I expected in today’s climate. Just as I was about to modify my original order I received a phone call saying they located the missing hood vent and a refrigerator to ship our complete appliance package. The pricing was good but the service was great.
Heather
I have had a great experience with the customer support staff for our order. I ordered a large appliance package when it went on sale but the house it was going in was being completely remodeled and wasn't ready for appliances. They made arrangements for it to be held for us for several months until the house was ready for it. There was some confusion when we were finally ready to set up a delivery date and they were incredibly helpful and prompt in helping us fix the problem. I am grateful for such accommodating people who are willing to do whatever is needed to make things easier. It's a rare find these days.
Customer from M.
10/10! Some delays caused by international and tariff concerns outside of the power of Premium Home Source and yet they went above and beyond to overcome the shipment problems for me and everything will be delivered in time now. Special thanks to Kathy who was very courteous and helpful.
Coast capitol G.
Alex, whom I dealt with in customer service, quickly realized the fridge I ordered would not be available for delivery in time and promptly offered me different comparable options for no increase in prices
Sharon Knoth K.
Goodness, where do I start? I ordered my beautiful appliances (and may I say...way too many beautiful selections...but I finally "settled"!)...the lady was so kind and responsive when I asked if I could delay delivery for a month (as I was building in northern Michigan and the weather was not cooperating). She delayed the order to be PERFECTLY timed...thank you Anna! You have been my life line through this....
Dan
The customer service was beyond expectations when a Zline product was damaged in shipment. PHS had people who spoke American English, and were helpful to send a replacement pronto! I would recommend you use this vendor for your appliance needs!
