Premium Home SourceReviews of premiumhomesource.com

Premium Home Source is AMAZING! I have never ordered from them until now, but found their name online when I was looking for specific appliances. I am SO impressed with them! From the beginning, everyone at PHS has been so friendly, professional and accommodating. They have been so patient with me during my renovation and have helped tremendously with my always-changing, construction schedule. I want to especially mention ALEX! He has been helping me from the beginning and has been like a 'private concierge' for me. I have his direct phone number and have contacted him multiple times and he is prompt to respond, SO kind and has gone above and beyond to help me with my appliances and delivery schedule, etc. It is so nice to have a direct contact to always be able to count on when ordering online. I have never experienced that with any other company. I am SO impressed with Premium Home Source and Alex. If anyone is looking for appliances or anything related to kitchen and home needs, Premium Home Source is the BEST company ever! I've always ordered any of my home needs from the big box stores in the past. But, anytime I need appliances in the future, I will always buy from PHS. I am grateful for everything they have done and continue to do for me. Thank you, Premium Home Source and Alex! :-)

The best in all aspects

PHS has always been my go to! Great prices on Forno appliances, great people, great service!

Am satisfied with the service providers

Great customer service. Had issue with Forno oven and Forno was dragging their feet and not responding while still under warranty. I had to personally cover the cost of the repair, around $500, and Premium Home Source reimbursed me as Forno was not responding. Great to work with, fast response time, and quick solutions. Recommend Forno based on product quality for the most part, but not for their customer service. Thankfully PHS picked up their slack in that area. Will use PHS again for future appliance needs.

Easy to order website. Communications as to shipping time, arrival, etc. kept me informed when appliances would arrive.

I am extremely impressed with the level of customer service! They are truly amazing—knowledgeable, friendly, and always willing to help. What stood out the most was how quickly they follow up. Any time I had a question or needed clarification, they responded in a fast and efficient manner. It made the whole experience smooth and stress-free. Highly recommend!

We have purchased a full set of Forno appliances from them. We are very pleased with the appliances , they look amazing and coming at a very nice price. PHS customer service reached out multiple times and followed up every step from ordering to delivery . Astrid went above and beyond to ensure we were fully satisfied with our purchases and their services .