Megan L.
Updated review
Update:I am changing my rating from a 1 start to 4 because my package was found and delivered. Outside of this (hopefully isolated) incidence, the whiskey selection has been great with quick turn around and easy tracking. For my selections, the prices have been competitive. Original: I have had great experiences previously with Preet's Barrel; however, this time it was a poor experience. My package was not delivered to me but the shipper marked it as delivered. I have reached out to Preet's several times (via Shop app, directly via email, and called the number on the website) and I have not received a resolution to the issue. I had started recommending this business to friends, but that is now on hold since I have not been provided any help/support on resolving this issue.
Response from Preet's BarrelJan 31, 2025
Thank you for your updated review! We're glad our representative was able to work with FedEx to locate and deliver your order. We truly appreciate your patience and understanding, and we’ll continue to learn from this experience to improve our service. If you ever need anything, we're here to help. Cheers! 🥃 Best regards, Preet's Barrel