Precious CarbonReviews of preciouscarbon.com

4.857 reviews
Jewelry & Watches
62 W 47th St STE 1212, New York, New York

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Precious Carbon

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About Precious Carbon

Precious Carbon is a diamond retailer that sells natural and lab-grown diamonds and we also offer a wide range of elegant diamond jewelry pieces. We care about our customers and want to make buying diamonds easy and affordable. Our founders have over two decades of experience in the diamond industry, and they realized that customers were paying too much for diamonds. They founded Precious Carbon with a promise to match or beat prices in the market, so that customers get value for their money.

Precious Carbon (preciouscarbon.com) has 57 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: preciouscarbon.com
Website: preciouscarbon.com
Category: Jewelry & Watches
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 96% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Write a review

About Precious Carbon

Precious Carbon (preciouscarbon.com) has 57 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: preciouscarbon.com
Website: preciouscarbon.com
Category: Jewelry & Watches
Location: New York, New York
Listed on Five Star Index: 2026

Justin

Oct 12, 2026

Exceptional Customer Service and an Absolutely Beautiful Ring

I recently purchased an engagement ring from Precious Carbon and I have to say I’m extremely happy with how everything turned out. I dealt with Alex throughout the process and he was great to work with. He was very responsive, answered my questions, and kept communication going throughout the whole thing. I never felt like I was being brushed off or just another customer trying to buy something. I’m pretty particular when it comes to spending this kind of money, especially on something as important as an engagement ring. I wanted to make sure I was getting exactly what I was paying for, and Alex made the whole process a lot easier. As for the ring itself, it turned out absolutely beautiful. The quality and attention to detail really impressed me, and I honestly couldn’t be happier with how it looks. It’s not every day you come across a company that actually takes customer service seriously, and I feel like Precious Carbon deserves some recognition for that. Alex especially deserves a shoutout for being so helpful throughout everything. Overall, I’m extremely satisfied with my purchase and wouldn’t hesitate to recommend them to anyone looking for a ring. Definitely a 5-star experience in my book.

Response from Precious CarbonOct 13, 2026

Justin, thank you so much for trusting us with something this special. It was genuinely a pleasure working with you, and I’m really happy we could make the experience a good one from start to finish. I know how much a ring like this means, so hearing that you’re happy with the finished piece makes all the effort worthwhile. I’ll be sure to share your kind words with the team, too. Wishing you both a lifetime of happiness and beautiful memories together. Thank you again, Justin. It was truly our pleasure having you as our customer! ❤️ P.S. 😂 If you do end up posting that video, don't forget to tag us on TikTok and Instagram! We'd love to see it and might just have to share it with our community too. 😉💍