Praesidus WatchesReviews of praesidus.com

Response from Praesidus WatchesAug 7, 2022

Hey Troy, I'd like to apologize for the disappointment that you've had with us and for the slow shipping that you experienced. I see that you've received your watch since you posted your review and hope that it is up to your expectations. We've also tried to update you about your shipping progress but we never received a response from you. We're available 24/7 if you have any further issues with our service or products! Thanks for the trust, Jim

Response from Praesidus WatchesJul 11, 2022

Hey Michael, From what I can see, you've ordered our A-11 Marston Mat which is a pre-sale that we will be shipping on October 2022 as announced clearly on our website, landing page & emails. I apologize for the auto-invite to rate our service, its a feature from Trustpilot over which we have little control on. We've also sent an email to all our Marston Mat buyers to join a private Whatsapp group where you'll be updated in real time about the progress of the project. If you are interested, please send us an email directly to [email protected] so we can send you an invitation. I hope that you can reconsider your review - I'm available for any other problems or questions that you might have for me :) Best, Oscar - Brand Director for Praesidus