Power PeptidesReviews of powerpeptides.com

Response from Power PeptidesOct 14, 2026

Hi Toni, Thank you for leaving a review. We’re sorry to hear about your disappointing experience and understand your concerns. This is certainly not the experience we want our customers to have, and we appreciate the opportunity to clarify a few points. Regarding shipping, our policy states that orders placed and processed before 12 PM CST, Monday through Friday, typically ship the same business day. Orders placed after this time, on weekends, or on holidays are shipped the following business day. We apologize for any confusion or inconvenience if your order did not ship within the expected timeframe. Our customer support team is available Monday through Friday, from 9 AM to 6 PM CST, and aims to respond to all inquiries within 24 hours. You can reach us at [email protected]. We kindly ask you to double-check that you contacted us using this email address. Unfortunately, we were unable to locate any previous correspondence under the name provided, but we would be happy to look into this further and assist you. We’d also like to clarify that we accept multiple payment methods, including ACH, card payments, and Venmo. We’re sorry if you encountered any issues while attempting to make a payment, and we’d appreciate the chance to understand what went wrong. We will reach out to you directly through Trustpilot to request a few more details so we can investigate your experience and provide further assistance. We take customer feedback seriously and would appreciate the opportunity to address your concerns and make things right. Thank you for bringing this to our attention. Best, Power Peptides Team

Response from Power PeptidesSep 29, 2026

Hi Brandon, Thank you for your feedback. We’re sorry to hear about your experience. We checked our records but couldn’t find an order containing RETA that matches the details associated with this review. Under your name, we were only able to locate two orders containing Bacteriostatic Water. Since these are the only purchases we could find placed through our website, powerpeptides.com, we’ll contact you directly via the email address associated with those orders. We’ll ask you to provide your order number and the email address used at checkout so we can locate the specific order and look into this matter properly. We hope to hear from you so we can investigate this further and assist you. Best, Power Peptides Team

Response from Power PeptidesSep 14, 2026

Hi Paul, Thank you for leaving a review! We’re delighted to hear that you’ve had a smooth experience with us and that your order arrived quickly. Thank you for sharing your experience with others. Best, Power Peptides Team

Response from Power PeptidesJul 31, 2026

Hi Sven, Thanks for your feedback. We’re sorry to hear about your experienced. We checked our records but couldn’t find an order or customer account matching the details connected to this review. We also want to clarify that we don’t sell our products in pen form, our products are only sold in vials. It’s possible there may have been some confusion with another company. If you did purchase from our website powerpeptides.com, we'll contact you directly trough Truspilot to ask for your order number and the email address used at checkout so we can locate your account and look into this properly. Please also note that our support team typically responds within 24 hours. Unfortunately, we couldn’t find any emails associated with your first and last name. We hope to hear from you so we can look into this further. Best, Power Peptides Team

Response from Power PeptidesJul 8, 2026

Hi Jason, We're sorry to hear about your experience. We can see that you contacted our Customer Support team, and they carefully searched for your order using the email address, name, and order number you provided. Unfortunately, they were unable to locate any matching order in our system. Additionally, the order number you shared does not match the format or records of orders placed with us. We've also reached out to you through Trustpilot to request a few additional details that may help us investigate further. If you did place an order with us, we'd be happy to look into it as soon as we receive that information. In the meantime, could you also please double-check that your order was placed through our website powerpeptides.com and that this review wasn't intended for another company with a similar name? We appreciate your cooperation and look forward to hearing from you so we can help resolve this. Best, Power Peptides Team

Response from Power PeptidesJul 8, 2026

Hi Kevin, Here at Power Peptides, we're sorry to hear about your experience. We weren't able to locate an order under the name associated with this review. To help us investigate, we've reached out to you through Trustpilot and requested a few additional details that will help us locate your order. Once we receive that information, we'll be happy to look into this for you and assist as quickly as possible. We look forward to hearing from you. Best, Power Peptides Team

Response from Power PeptidesJun 26, 2026

Hi Arturo, Thank you for leaving a review! We're delighted to hear you've had a great experience with us over the past four months. It's wonderful to know you're happy with the quality of our products and our communication. Thank you for sharing your experience with others. Best, Power Peptides Team

Response from Power PeptidesMay 7, 2026

Hi Mark, Thank you for your feedback. We’re sorry for the inconvenience you’ve experienced and understand how important clear communication is. We’ve checked our system, but we’re unable to locate any order or email matching your first and last name. Could you please double-check that the purchase was made on our official website powerpeptides.com and not a similar or lookalike site, and that you contacted [email protected]? We will also reach out to you via Trustpilot to request a few additional details so we can contact you directly, investigate this properly, and help resolve the issue as quickly as possible. We appreciate your cooperation and understanding. Best, Power Peptides Team