Jason W.
I have ordered my peps a week ago and…
I have ordered my peps a week ago and they have not been shipped, the support email address in the conformation bounces back. communication is lacking somewhat
Response from Power PeptidesJul 8, 2026
Hi Jason, We're sorry to hear about your experience. We can see that you contacted our Customer Support team, and they carefully searched for your order using the email address, name, and order number you provided. Unfortunately, they were unable to locate any matching order in our system. Additionally, the order number you shared does not match the format or records of orders placed with us. We've also reached out to you through Trustpilot to request a few additional details that may help us investigate further. If you did place an order with us, we'd be happy to look into it as soon as we receive that information. In the meantime, could you also please double-check that your order was placed through our website powerpeptides.com and that this review wasn't intended for another company with a similar name? We appreciate your cooperation and look forward to hearing from you so we can help resolve this. Best, Power Peptides Team