PowercureReviews of powercure.com

Directions do not state how to use the product and only state basic setup and charging. Youtube has nothing either so you dont know how to use it. They have no US customer service and only have a foreign phone number and email messaging which I have sent two in the past 3 days that I wanted to Return it and no answer. I am canceling my CC charge today. Update 3/5/26 I received an email from PowerCure that stated: ": “We are willing to issue you a full refund without requiring the product to be returned. If this solution works for you, we would kindly ask whether you would consider updating or removing the Trustpilot review to reflect that the issue has been resolved.” This is a clear violation of the Federal Trade Commission 16 CFR Part 465 Which targets businesses that offer incentives—such as refunds, rebates, or free goods—in exchange for positive reviews or for editing/removing negative ones. The Deceptive Practice for Paying for reviews is considered a deceptive marketing practice designed to manipulate consumer perception, which is illegal if the intent is to deceive. This is a Federal Crime. Additionally, Trustpilot’s guidelines strictly prohibit offering incentives in exchange for writing, editing, or deleting reviews. Trustpilot states: "Asking customers to remove or edit their reviews in exchange for a service (like a refund, or support request), discount or any other incentives" is strictly prohibited. If caught, Trustpilot can place a "Consumer Warning" on the company's profile, hide their TrustScore, and remove the fake positive reviews. I will not take any part of your illegal criminal actions. Powercure products are made in the Optics Valley of China in Wuhan, specifically at 801, 8F, E2 Building, Future City, No. 999 High-Tech Avenue, East Lake High-Tech Development Zone, Wuhan 430206, China. So my response is that I will be reporting you to the Federal Trade Commission and Trustpilot for such illegal acts and violations. Have a nice day! March 24th Update. I filed for a refund from my credit card several weeks ago and they gave PowerCure until april 12th to respond and then they would credit me the refund. So far no response from PowerCure.

The PowerCure laser seems to be a good product: it is quiet, easy to use and feels well made. I am using it on my dog for a muscular injury and, although it is still early to assess results, first impressions are positive. Unfortunately, the shipping experience was terrible. Delivery with CTT Express was extremely poorly managed, with delays and constant issues. Because of this, I would seriously reconsider purchasing from this company again, despite the product itself being promising.

The unit is easy to use. I wish it would have come with Small dog goggles. As far as I can tell it is working.

Good job. A little more instruction on actual use would be nice. You tube of course provided good information.

Très bien !! Bonne réactivité du service client pour le suivi de la commande

I’ve used cold laser before with great results and yours is affordable and easy to use.

Laser arrived after unexpected delay but it’s easy to use, well packaged and has good instructions.