Postcard Mania and our VIP Campaign Coordinator, Nicole Kendall have been fabulous to work with for our direct mail needs. She is quick to respond, helps ensure that they have everything they need from design to updated mailing lists and keeps me updated every step of the way. Thanks for taking great care of us, Nicole!
Response from PostcardManiaFeb 28, 2024
Thank you so much for the amazing review! I will be sure to let your Campaign Coordinator, Nicole, know about your kind words! We wish you the best ROI!
MY
Morris Y.
We've been using them for over 5 years
We've been using them for over 5 years. We've been very pleased overall.
Response from PostcardManiaJan 29, 2024
Thanks for the 5-Stars!! We look forward to continuing our business relationship!
TR
Troy R.
No Refund Policy
I was offered a service which at the time sounded great. I paid for the service however later discovered the service was not what I wanted. I asked for a refund. The would not refund all my money. They did nothing but collect my fund. Be very careful when signing up for anything with Rock or Postcard.
Response from PostcardManiaJan 17, 2024
Hi Troy, as discussed previously, you were fully refunded for all undelivered services in your account. I am sorry we were unable to find an amicable way to handle this.
TF
Terry F.
Bait & Switch after you pay, they send out small cards!!
Do it yourself since they probably will do a bait and switch after you pay!! The salesman sold me jumbo postcards and they tricked me with the small ones mailed so the design was totally ridiculous since so much information was crammed onto that tiny pc! They won't give me a refund or do it over but instead want me to pay more , over $1,000 was paid for 1,000 worthless cards so since the design (which on the design was clearly on LARGE cards but they removed from the back office!!! ) printing was paid in April 2023 since I had to go back and forth with the design I originally made & sent them -- and then November 2023 the postage paid so they scammed me out of over $1,000 for worthless nothing and bad impression. The "salesman" only kept trying to upsell me or sell me more and then criticized my website to try to get me to pay them $400 for them to make one! That Postcardmania only wants me to SPEND MORE MONEY!!!! They flat out did a bait and switch back in April 2023, they were jumbo postcards and all the design back and forth for so many months were done in a JUMBO SIZE! When finally they did the design like was wanted, the postage had to be paid over $300 so yes APPROVED the design but it was for JUMBO NOT THE SMALL LITTLE SIZE where the design looked totally ridiculous since text and images were so small! They just need to do it all over in the jumbo size and by the way, there has been daily postcards returned for bad addresses! You want to waste $1,000 plus and 7 months of your life, then pay them but if you want it done right and honest, use some other company or do it yourself through Canva or some other! We are filing complaints to the FTC and Florida AG now and will be doing more until either it is all replaced w/ correct size or a 100% refund is done! Check out complaints on:
(Just google: postcardmania reviews like many on BBB) many say same as me, bad list, bad design, won't refund, continual upsell and just trying to get more and more money out of you, so this is why the FBI is going to be contacted because it is extortion. Sent out total useless and such embarrassing small postcards that was just a waste of so much money and time! These are bad, greedy owners!
Response from PostcardManiaJan 17, 2024
Hi Terry, although we had no contact with you, we are aware of what business you are posting this on behalf of. Barbara was only sent quotes for a 4.25x6 postcards and the size was listed on the Order Confirmation, Design Approvals and Mailing Approval. We take great measures to ensure transparance with all our clients and when this misunderstanding was brought to our attention; we quickly confirmed this campaign was no exception. Despite these findings and your threats of FBI involvemnt and acusations of fraud, we still attempted to defuse this by offering to heavily discount additional products. We are sorry you feel the need to continue to threaten our business, but we wish you the best on future marketing endeavors.
HL
Hone Landscape C.
PostcardMania is a dialed in company
PostcardMania is a dialed in company. They know what they do and they do it well. It's been great working with Catherine, Rhianna, Taylor and others! If you're going the post card you've found your source!
Response from PostcardManiaNov 21, 2023
Thank you for the amazing review! I will be sure to let your Marketing Team know about your kind words! We wish you the best ROI!
RI
Ritz
Horrible experience
Horrible experience, dealing with Dawn, about receiving damaged merchandise, was a nightmare, she refused to send a replacement, or credit my account,(OUTRAGEOUS)!
Would not recommend buying from them!
Avoid at all cost, buyer BEWARE!
Response from PostcardManiaOct 16, 2023
We were unable to locate an account for you. We also do not have anyone named Dawn working here. Please call us at 1-800-628-1804 and ask to speak to the Quality Control Department. We definitely want to help make things right!
MA
Madi
I highly recommend this company for your postcard needs
I have used PostCard Mania now 3 times and they are wonderful! They make sure the process is smooth, the final art won't blur, and they understand my complicated mailing and shipping schedule! I highly recommend this company for your postcard needs.
Response from PostcardManiaSep 12, 2023
Thank you for the wonderful review and kind words! We appreciate it and look forward to continuing our business relationship!
JA
Janet
Walter is a gem
I love working with Walter. He's always so friendly and organized. He always answers all my questions within hours or first thing in the morning.