Doug B.
Get the right customer service person (Elyse)
First two mailings had much frustrations. Poor communication, lack of follow thru , misleading postage quotes, poor attention to detail on creating mail piece. Third mailing was so much better because of Elyse Fentsenmaucher. She is the GOAT at Postcardmania. Josh Alonso was also very helpful in straightening out postage issue.
Response from PostcardManiaJun 22, 2026
Hi Doug, thank you for your honest feedback. We're sorry there were issues but very glad to see we were able to resolve things for you. If there's anything further that needs to be addressed or handled, please reach back out to Josh for assistance.