Poseidon Expeditions is a global leader in polar exploration, offering once-in-a-lifetime voyages to Antarctica and the Arctic. Since 1999, we’ve specialized in immersive expedition cruises that blend comfort, adventure, and a deep respect for the remote environments we visit.Our vessel, the Sea Spirit, accommodates just 114 guests, creating an intimate and personalized experience. With this ship, we explore breathtaking destinations such as Antarctica, Svalbard, Greenland, Franz Josef Land, and Iceland—regions celebrated for their raw beauty and extraordinary wildlife.What sets us apart is our commitment to meaningful exploration. Guests travel with a hand-picked team of expert expedition guides who bring every landing to life. Whether navigating ice-packed waters aboard our vessel or stepping ashore via Zodiac, each journey is designed to inspire awe and deeper understanding.With offices in the US, UK, Germany, Cyprus, and China, we welcome travelers from around the world to discover the polar regions with us.At Poseidon Expeditions, we believe that true adventure begins where the map ends—and we’re here to take you there in comfort, safety, and style!
Poseidon Expeditions (poseidonexpeditions.com) has 546 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
poseidonexpeditions.com
Website
poseidonexpeditions.com
Category
Travel Agencies
Location
Miami, Florida
Listed on Five Star Index
2026
About these reviews
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The company replied to 35% of reviews.
Latest
Most recent review: October 2026.
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Die Reise in die Antarktis war traumhaft, unwirklich schön. Trotz Wind und Wetter haben wir Land und Tierwelt kennen gelernt und Zeit gehabt zum beobachten, bestaunen und bewundern. Das Expeditionsteam hat die Tage gefüllt, mit Vorträgen, wenn möglich Landgang oder Zodiak- und Kajakfahrt bei Bedarf immer nach Alternativen Ausschau gehalten. Sicher war bei Buchung und an Board der MS Sea Spirit nicht alles perfekt, aber stets herzlich und mit Ziel das Optimum rauszuholen. Mitten in der Pandemie war die Durchführung der Reise für die Organisatoren und die für Teilnehmer herausfordernd, aber auch eine wunderbare Abwechslung.
Response from Poseidon ExpeditionsFeb 17, 2022
Liebe Anna-Maria,
vielen Dank für Ihre Bewertung und Ihren positiven Kommentar.
Es freut uns wirklich sehr, dass Ihre Reise - trotz der weiterhin bestehenden Auswirkungen der Pandemie - einen derart positiven, ja begeisterten Eindruck hinterlassen hat. Wir hoffen sehr, Sie, sobald es die Situation wieder zulässt, erneut zu einer Expedition an Bord der Sea Spirit begrüßen zu dürfen.
Für die lobende Erwähnung unseres Teams bedanke ich mich sehr. Es freut uns, dass Sie sich trotz aller Herausforderungen gut von uns betreut fühlten.
Mit freundlichen Grüßen
Christian Hoppe
Marketing Director DACH and Central Europe
Poseidon Expeditions GmbH
HS
Hagen S.
Best experience ever
Best experience ever ! The cruise is a very friendly family… not more then 100 guests.
The staff (expedition guides, kitchen, waiters) is priceless. All expedition keynotes are very interesting and all the staff is circumspecting the hole time at landing with the zodiacs.
We will do another trip again.
Response from Poseidon ExpeditionsFeb 10, 2022
Dear Mr. Steiner.
Thank you very much for your evaluation and your positive comment.
We are very pleased that your trip left such a positive impression. We very much hope to welcome you and your family again soon for an expedition aboard the Sea Spirit.
Thank you very much for the complimentary mention of our staff. We are pleased that you felt well taken care of.
With kind regards
Christian Hoppe
Marketing Director DACH
Poseidon Expeditions GmbH
-------
Lieber Herr Steiner.
vielen Dank für Ihre Bewertung und Ihren positiven Kommentar.
Es freut uns sehr, dass Ihre Reise einen derart positiven Eindruck hinterlassen hat. Wir hoffen sehr, Sie und Ihre Familie bald erneut zu einer Expedition an Bord der Sea Spirit begrüßen zu dürfen.
Für die lobende Erwähnung unserer Kollegen bedanken wir uns sehr. Es freut uns, dass Sie sich gut betreut fühlen.
Mit freundlichen Grüßen
Christian Hoppe
Marketing Director DACH
Poseidon Expeditions GmbH
DM
David M.
A once in a lifetime trip to the…
A once in a lifetime trip to the Antarctic with Poseidon Expeditions in December 2021. Amazing staff, friendly and informative, with your safety at the centre of everything they do. Would highly recommend.
Response from Poseidon ExpeditionsFeb 10, 2022
Hello, David. Thanks so much for your positive review, and we're happy to see you focused on our expedition team. They are the heart and soul of our polar adventures and rightly deserve the spotlight!
MR
Miriam R.
DO NOT go on this cruise line!!
DO NOT go on this cruise line!!! I went in December. Antarctica is amazing but this ship, the crew, and the food are awful. The ship is old and the movies (there is a lot of down time during the Drake Passage) we from the 80's on little little televisions. They don't have any food to snack on throughout the day except a short "tea time" and the snacks are lacking. Their overall food is buffet style and in general poor quality. No activities, not much to do and all the presentations were of poor quality, dull, and just no one seemed to care much.
Response from Poseidon ExpeditionsFeb 10, 2022
A few words are in order in regards to Ms. Rachelson's review. Overall, guests on her Antarctic trip – Poseidon’t first in nearly two years, due to a lengthy COVID-induced hiatus – rated their experience overall at 4.41, with 4.0 being “good” and 5.0 being “excellent."
Our expedition ship, the Sea Spirit, was built in the 1990s and carries a maximum of 114 guests. As one of the smaller, more intimate vessels now operating in polar waters, it does not feature the in-cabin entertainment amenities – such as large flat-screen TVs and the latest feature films – that newer and larger vessels might. But these are not of much interest to the majority of our guests, who travel with us for the experience we provide outdoors and in live educational presentations in the Oceanus Lounge. Our focus is the ample time that guests are able to spend with our expedition team – marine biologists, ornithologists, polar historians and glaciologists – all of whom take great pleasure in sharing their first-hand knowledge with our guests. This team achieved high marks overall: 4.80, with their informative presentations scoring a 4.38.
Ms. Rachelson notes the food as “awful”, but her views are again in the minority. On a scale of 5.0 (excellent), food quality rated 3.82, variety 4.26, presentation 4.31 and outdoor food service 4.55. The maître d’ rated a 4.61 and the restaurant staff 4.62. Buffet-style breakfasts and lunches are a fact of life aboard most expedition ships, designed to allow passengers to maximize their time outdoors, the primary purpose of our polar cruises.
Choosing the right Antarctic expedition ship sometimes can be challenging, balancing one's budget with desired ship features and amenities. We encourage prospective polar travelers to do their research, as a trip to the White Continent represents a big investment for most! Plan well ahead for the type of ship, the departure date and the price point that you’re looking for, and set your expectations accordingly.
AN
Ana
I booked to go to Antartica in…
I booked to go to Antartica in 28/2/2022. I have paid in full . I have been trying to register to no avail . My surname does not exist. Is this a hoax ? Have I paid for nothing ? Does this company exist or was I robbed ?
It’s less than a month to go and I cannot register . You have nothing on me except my name and money 😡😡😡
RI
Rick
Covid positive crew information withheld
Wife and I arrived a day early In Ushuaia for a 20 day Antarctic cruise (Jan 7, 2022). We were a bit concerned when we watched our ship Sea Spirit arrive into the harbor a day early from its scheduled arrival and instead of docking, it anchored in the harbor. The next day most of the other passengers for our cruise arrived to the Arakur hotel as arranged for our planned embarkation (Jan 9). At 10pm that evening the 100 plus passengers were all called to an unannounced meeting where we were informed by a cell phone call into a microphone that the cruise was cancelled because of an outbreak of Covid including the crew. The only choice we were given was to take a Covid test the next morning and if negative, put on a bus to the airport for a charter flight to Buenos Aires, at which point we were on our own to get back home.
Our complaint is that the company clearly knew the crew and passengers had Covid well in advance of 10pm the night before our embarkation but purposely kept passengers on our trip in the dark until the last moment. Had we received advance notification, alternative arrangements to either cancel our 30 hour travel ordeal to get there or have time to consider local alternatives could have been made. The moment they discovered positive Covid on board, passengers on the next (our trip) should have been notified. Disgraceful to hide this information until the last hours.
Update after Poseidon reply:
There is nothing in the companies reply that I disagree with. The problem is that again, they are blowing smoke with respect to the only complaint we had - that they did not notify passengers on the upcoming cruise that there was a problem with Covid on the ship. Its called transparency. We were fortunate enough to a have a fabulous travel agent who was able to book us on an alternative trip within one day of finding out our trip with Poseidon was cancelled. The trip with Ponant was fantastic! And as expected, despite all precautions, testing, vaccinations etc, by the end of the 10 day Ponant cruise, over 40 crew and several passengers were Covid positive (no one was sick). The ship we were on (Le Boreal) was to leave again for the Antarctic one day after disembarkation. However, unlike Poseidon, Ponant management notified passengers for the upcoming cruise more than 3 days before docking that there were significant numbers of crew affected and that the upcoming cruise was cancelled, thereby allowing their customers the choice to make alternative arrangement. Transparency and communication - that's the difference
Response from Poseidon ExpeditionsJan 14, 2022
Hi, Rick.
Thanks for your additional comments. We are happy to hear that you and your wife were able to quickly secure space aboard Le Boreal with the help of your travel agent, and see Antarctica as planned. We do disagree with your statement that we were "blowing smoke" and exhibited a lack of transparency about the COVID cases onboard the cruise previous to yours.
As explained, most of the Antarctic cruise departures this season – and I'm not just talking about Poseidon, but ALL of the various operators, our competitors – have had instances of COVID onboard. That's never been a secret. The only reason that Ponant notified their passengers for the next cruise that it would be canceled was that the significant number of cases onboard precluded them from disembarking these quarantining guests and crew into quarantine hotels in Ushuaia. In other words, they already knew – more than three days in advance – that the local health authorities would cancel the next cruise and Le Boreal would become a quarantine ship.
We did not have the luxury of knowing three days in advance that our ship, the Sea Spirit, would not be able operate your cruise as scheduled; we only learned the day prior to your planned embarkation. Thus, it was impossible to notify you any earlier than we did, with most travelers in transit on their way to Ushuaia when we learned the unfortunate news. We communicated it with you and the other guests as soon as we could. That is the simple truth.
We hope that clarifies things for you and other readers of your post in TrustPilot.
Dear Rick: Thank you for your comments about the canceled cruise on which you were booked, our January 8-28, 2021 Antarctica, South Georgia & Falklands program aboard the Sea Spirit.
All of us at Poseidon – crew, expedition staff, office staff, management – regret the inconvenience caused you, your wife and all of the passengers, and are saddened that we could not share these polar destinations with you at this time. We would like to clarify some of the perceptions you have and provide a more accurate representation of what happened.
The majority of Antarctic cruises that have operated this season have had incidences of COVID onboard. You were made aware of this possibility in pre-departure information covering all of the stringent protocols that both Argentina and Poseidon have in place to keep it off the ship, or to isolate the virus should it find its way aboard. Due to a brand new requirement from the Argentine health authorities – which was enacted over the New Year holiday weekend – a final PCR test was suddenly mandated of all passengers and crew before disembarkation from all cruise ships with positive cases. This test had to be administered by a third party (land-based), and processing the results takes more than 24 hours. This was our reason for coming into the harbor early, enabling negative-testing guests to disembark on the 9th as scheduled.
To answer your complaint: yes, we had infected passengers on the previous cruise and were managing them according to all accepted protocols; e.g. putting them and close-contacts in quarantine cabin during the cruise. We had every intention of operating your cruise right up until the time that all of the final PCR test results were in, the morning of January 8th, with positive-testing passengers and staff ready to disembark the following day for further quarantining ashore. This is standard procedure. The government upended this procedure and informed us that positive-testing guests would stay aboard and go through quarantine on the ship. Obviously, this government action suddenly made the next cruise impossible for us to operate.
While you and your wife arrived at the pre-cruise hotel on the 7th, most other passengers were still in transit throughout the day of January 8th. We were not hiding anything. There was no practical way to contact everyone earlier than we did, and we used the time to secure a charter aircraft and hotel accommodations in Buenos Aires – all at our expense – to facilitate guests' return home as conveniently as possible. You will be receiving an email from us or your travel agent very soon regarding our policy for rebooking, credit or full refund. We appreciate your comments and hopefully our response will go some way toward an explanation.
DM
David M.
Fantastic 3 week cruise in Antarctica
We had a fantastic 3 week cruise in January 2019. Everything was exemplary from the size and quality of our main deck cabin, the very varied and delicious food, the fascinating wildlife and beautiful scenery (Falklands, S Georgia and Antarctic Peninsula) and of course the outstanding crew. My wife had been very reluctant to go but she’s now looking forward to our next voyage.
DS
Dr. Sonnhild S.
Eine fantastische Reise
Eine fantastische Reise. Die Ankündigung hat nicht zu viel versprochen. Der Expeditionsleiter hat die Organisation optimal im Griff und auch auch die deutsche Gruppe immer miteinbezogen. Die Wissenschaftler sind äußerst hilfsbereit und geben umfangreiche zusätzliche Informationen. Die Nordpol-Zeremonie geht wirklich unter die Haut. Es gibt keine negativen Punkte anzumerken.
