Poseidon Expeditions is a global leader in polar exploration, offering once-in-a-lifetime voyages to Antarctica and the Arctic. Since 1999, we’ve specialized in immersive expedition cruises that blend comfort, adventure, and a deep respect for the remote environments we visit.Our vessel, the Sea Spirit, accommodates just 114 guests, creating an intimate and personalized experience. With this ship, we explore breathtaking destinations such as Antarctica, Svalbard, Greenland, Franz Josef Land, and Iceland—regions celebrated for their raw beauty and extraordinary wildlife.What sets us apart is our commitment to meaningful exploration. Guests travel with a hand-picked team of expert expedition guides who bring every landing to life. Whether navigating ice-packed waters aboard our vessel or stepping ashore via Zodiac, each journey is designed to inspire awe and deeper understanding.With offices in the US, UK, Germany, Cyprus, and China, we welcome travelers from around the world to discover the polar regions with us.At Poseidon Expeditions, we believe that true adventure begins where the map ends—and we’re here to take you there in comfort, safety, and style!
Poseidon Expeditions (poseidonexpeditions.com) has 546 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
poseidonexpeditions.com
Website
poseidonexpeditions.com
Category
Travel Agencies
Location
Miami, Florida
Listed on Five Star Index
2026
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My trip was a mismatch- my mistake. Best appreciated by enthusiastic photographers and nature devotees. I came interested in Arctic exploration/history, in depth examination of climate change, and evolving politics of Russian- EU Arctic cooperation. Expedition guides are enthusiastic outdoorsy types, but not reflective engaging instructors capable of sparking meaningful conversation and framing climate issues.
Secondly, it’s a value based trip, not luxury- as advertised but not fully understood by me. Think Toyota, not Porsche. Economy class, not business.
This is not comparable to Lindblad or Ponand, nor is its cost basis. Surprise, you get what you pay.
Response from Poseidon ExpeditionsJul 17, 2024
Thank you, Mr. Gardner, for admitting upfront that the trip was a mistake on your part, relative to your expectations for Poseidon’s expedition guides and educational programming, i.e. our presentations and briefings in the Oceanus Lounge. While some of our guides have witnessed the impact of climate change over the past decade and can talk anecdotally about it, they are not experts on this topic and we don’t promote our expedition cruises with this as a focus.
Eighty-six percent (86%) of your fellow passengers on your June trip rated the presentations, recaps and briefings by our expedition team either excellent or good. Ninety-three percent (93%) rated our team for their overall work either excellent or good. Only seven percent (7%) rated them fair. Poseidon has never put itself in the luxury category, and our model in this competitive segment of the cruise industry is to provide great value and great access to remote polar regions where opportunities to see wildlife and areas of great scenic beauty take precedence. We regret that Poseidon wasn’t right for you, but we do hope you continue to explore the polar regions.
PL
Penguin L.
Too much uncertainty
I was on the January 7-27, 2023 trip to Falklands, South Georgia, and Antarctica.
Not worth the money. There are just too many "iffy" things about Antarctica expedition trips to spend this kind of money, whether for this company or another. Nothing is guaranteed and the passengers will take the full hit of anything that goes wrong (COVID, injuries, weather, antarctica site bookings).
Our Falklands excursion went fine enough (but this is the least scenic of the places you'll visit), then we got what I would estimate as about 80% of South Georgia and 40% of Antarctica that was planned on the original itinerary. We had to leave South Georgia a day early because of approaching rough weather, then the 2 sea days in our official itinerary to get to Antarctica turned into 4 because of slow travel across the southern ocean, causing us to lose time in antarctica.
But the most horrendous part of the trip was when a passenger fell and injured her shoulder, forcing us to sit in a harbor waiting for a medical evacuation. Poseidon proposed some excursions nearby, but this is a very windy area and all of those disembarkment opportunities were called off. Had we not been forced to sit and wait, we could've penetrated deeper and further down the Antarctic peninsula, where the waters are more sheltered. I was very disappointed that we didn't get more than 10 minutes on the continent itself. Why there isn't a better system for dealing with evacuations is beyond me, especially when injuries seem very possible -- even probable -- given the rough nature of the ship travel and the activities and landings. All passengers are required to have evacuation insurance, and yet every single passenger on the ship is severely and negatively impacted if even one individual needs to be transferred off the cruise.
Poseidon offered lectures on board during the sea days, most of which were quite interesting and well-presented. The expedition staff consisted of about a dozen members with various expertise, but I note that many of them have large gaps in knowledge outside of their own area of expertise. I had some zodiac outings with expedition leaders highly enthusiastic and knowledgeable, but I also had some outings with expedition leaders who did nothing more than drive the zodiac around and who offered little if any information about what we were seeing.
Response from Poseidon ExpeditionsJan 31, 2023
Dear Penguin Lover,
We believe we’ve addressed many of the points you raise in the reply just below to AJ, your fellow passenger on the recent trip aboard our 114-passenger "Sea Spirit". But we’d like to say a bit more about your following comment – “Why there isn’t a better system for dealing with evacuations is beyond me, especially when injuries seem very possible – given the rough nature of ship travel and the activities and landscape.”
As we replied to AJ, there are no air strips of any type in South Georgia, so no evacuation is possible from there by air regardless of the type of ship on which you’re traveling. Quite simply, this is a very remote corner of the world, far from sea lanes and days away from medical facilities or other infrastructure of the type that might facility your wishes for a “better system for dealing with evacuations.”
On our website and in pre-departure information letters, we try to convey this inherent risk of polar travel, and prospective passengers should consider the possibility relative to their own age, general health and concerns for injury. Passengers are required to complete an extensive online medical checklist, giving us a better picture of any chronic issues that might be a problem. But, it is ultimately up to prospective passenger to determine if, for themselves, there is "too much uncertainty." Unexpected things can happen, in spite of precaution and care. With that said, medical evacuations with our company and in general among Antarctic expedition ship operators are unusual and infrequent. And to have one coupled with continual inclement weather conditions, such as the case with your trip, is even more infrequent.
Regarding your comment about “some outings with expedition leaders who did nothing more than drive the Zodiac around and who offered little if any information about what we were seeing”, we believe you are likely talking about a member of the expedition logistical staff, not an expedition leader. Like all other expedition ships, some of our staff are there primarily to keep the Zodiacs operational and manage the many other technical aspects of keeping a cruise of this type and passenger activities on schedule to the extent possible. Sometimes surprising to us is how well-versed most of these team members become on a broad range of Antarctic topics, not just the one for which they’re trained.
AJ
AJ
Antarctica cut - allowed 15 min. on 100 ft. of mainland
Please be aware: Passengers were offered a discount on their next voyage, if they leave a review here. Our boat was stuck for multiple days near S. Shetlands airport and missed Antarctica bookings. 105,000 people cruise to Antarctica but no true contingency plan for someone needing to be evacuated other than holding the entire ship for days around the airport. As a result, we missed our Antarctica bookings and cut out main Antarctica landings and venturing around sea ice. Horrible contingency planning. Poseidon blamed IAATO. Poseidon receives million and the only plan is to wait around. Posiedon takes your money. Poseidon should have a plan besides losing bookings and cutting out parts of Antarctica. In addition, lack of coordination with buses on Stanly, Falkland Islands resulted in passengers being left behind for 40 minutes while most of the expedition team were a half mile away sitting at a bar.
Update: Still no word from Poseidon, even though expedition crew gathered at 10 a.m. on Friday to recap and report out to headquarters. I've since run into several passengers in Ushuaia who have been in multiple communications with their booking companies. This was a botched trip that lost our Antarctica bookings along with other issues.
Reply: The survey results are not surprising, since we were informed to provide positive feedback several times with incentives offered.
What you aren't explaining is that Poseidon skirted its responsibility to ensure passengers were fit enough to take an expedition trip. You had passengers sign a paper before boarding to release liability but did little else. The person who required evacuation brought covid onboard. That passenger was our #1 covid case. There was no covid test in order to board, no temperature check, no nothing. Covid then spread. Sometimes announced and sometimes not. This weakened person who had other pre-existing conditions went on a landing only to not surprisingly fall. This is part of what is meant by botched the trip along with missing Antarctica bookings. The leader had to beg other ships to let us land in Antartica and none agreed. Our Antartica bookings were lost. We found a tiny patch of mainland Antartica soil to land on in order to hold a sign that said we landed. We were given 15 minutes on the small patch of land. I guess that was counted in all the activities done. When the weakened person with a pre-existing condition fell, we were told she did not need medivac but just a regular plane. In fact the passenger was walking all about the ship inside and out in rough seas and participating in all onboard activities unapologetically. While we were missing our Antarctica bookings, this is what the other 100+ messengers had to watch. I and others believe all of this could have been avoided with a more responsible expedition company.
Something else also not mentioned was the special meeting that had to be called to try to address all the disgruntled passengers. Lots of different issues were raised from handling of Covid to fitness for expedition landings to no plan other than waiting days near an airstrip and losing Antarctica bookings. One even stated she no longer knew what to tell others about selecting an expedition ship, implying how disappointing this one was.
Personally, I believe Poseidon is hiding behind legal documents, tainted surveys, incentivized reviews, and attempts to not take responsibility for foreseable issues.
Update: Looks like Poseidon decided to edit its reply today by removing the tainted statistics. Poseidon has been receiving emails from passengers on the expedition disputing how pleased everyone was and all the activities we did. We lost all our Antarctica reservations and couldn't move to calmer seas where about 40 other ships were around Antarctica.
I and others believe Poseidon did not follow through with the terms of the contract. The passenger that brought Covid onboard and then fell on landing let everyone know onboard that she broke her wrist 6 months prior, had other medical issues, and was taking medication. This is not someone fit for an expedition with zodiac landings to this region. Poseidon had the obligation to other passengers to deny entry. This is what was mishandled along with no contingency plan other than waiting around a relatively unsheltered area for multiple days.
100+ people lost a once in a lifetime experience in Antarctica on this Poseidon Expedition.
Response from Poseidon ExpeditionsJan 26, 2023
Dear AJ: We’ve reviewed your comments, which were written even prior to your disembarking the Sea Spirit. We can see that you are quite dissatisfied, and we hope we can provide reasonable explanations for your complaints, once we get the Expedition Leader’s post-trip report. Please stay tuned…
We’ve now had a chance to review the post-cruise written report from your trip’s Expedition Leader, so we can provide better context to respond to your complaints for the benefit of other readers.
The January 7-27, 2023 expedition cruise on which you sailed was a long 21-night program, round trip from Ushuaia, that included the Falkland Islands, South Georgia and the Antarctic Peninsula. This entails more sea days than the average ten- or 11-night trip to the Peninsula alone, and more calculation by the captain to ensure these sea days are managed as safely and efficiently as possible. An anticipated storm front, specifically strong headwinds from the west, proved to be problematic on your cruise, so the decision was made on Day 7 by the captain to leave South Georgia a day early for the Peninsula to mitigate the weather as much as possible and improve our chances for off-ship activities once there. Guests were informed about this, but two more days of shoreside activities were still in store in South Georgia, despite strong winds.
Departing earlier than scheduled became even more of a priority when a passenger fell during a walk in South Georgia on Day 10, fracturing and dislocating her shoulder. After resetting the shoulder and consulting with three other doctors via email or ship-to-shore phone, our shipboard doctor made the correct decision to schedule a medical evacuation for the passenger from King George Island in the South Shetlands, just north of the Antarctic Peninsula itself.
There are no air strips of any kind in South Georgia, so KGI is the only option other than returning to Ushuaia, which would take longer and would have deprived you and other passengers from any Antarctic experience. This is not a matter of “no true contingency plan”, as you say; we put the best contingency plan into place as would any other Antarctic ship operator dealing with similar issues. Most prospective passengers who have done their homework are aware and accepting of this possibility when planning such an extended voyage into the Southern Ocean on an expedition vessel.
The ensuing passage to KGI met continued heavy weather and was delayed, as was the medical evacuation itself from the Frei, which is not an all-weather airstrip. Activities ashore for the other passengers in the area, while we awaited the arrival of the evacuation plane, were curtailed or canceled because of harsh weather. It was clear to most passengers that this was beyond our control. (We’re happy to report the injured passenger was evacuated safely to Punta Arenas, Chile – the destination for all air evacuations from Antarctica – and was treated promptly by the local hospital there.)
We’re not sure we understand your complaint about the buses in Stanley, Falkland Islands. The size of the shuttle buses was limited, and several, not most, of the expedition team were taking a pause in a local tavern in conjunction with a walking tour with other passengers.
HB
Harvey B.
We just returned from a 9 day cruise on …
We just returned from a 9 day cruise on the Poseidon Sea Spirit around Svalbard.
The ship was pleasant and the crew was friendly, but the trip was very disappointing. The captain and expedition leader were extremely cautious. They did not take us near the ice. They did nothing to make the trip interesting and exciting. One landing was generally the same as all of the others. When they had the chance to stretch go a little further and take a chance to see different wildlife or views, they opted not to do so. We had hoped for a once in lifetime experience but the trip was the equivalent of what I envision as a Caribbean cruise in the cold.
When we returned to Longyearbyen, we spoke to people who had been on other boats at the same time in virtually the same waters we had sailed through. They told us that their captain had gone further and that they described amazing experiences.
We have been all over the world to many out-of-the way places, including Antarctica. Our Antarctic adverture with Polar Latitiude was wonderful--and our captain and expedition leader were much more willing push themselves and the boat to provide us with a fantastic adventure. This was lacking in our Poseidon Arctic cruise.
Response from Poseidon ExpeditionsJul 17, 2017
We appreciate your candid comments and letting us know of your dissatisfaction with the expedition experience aboard the Sea Spirit on the June 28-July 8, 2017 Svalbard cruise. While several other passengers voiced a comment similar to yours, most guests were very pleased with their experience. Our passenger questionnaire, evaluated after the cruise, shows that 57% of your fellow travelers rated their experience "excellent" and 41% "good." Only one passenger rated the cruise "fair."
Expedition Leader Michaela Mayer noted in her post-cruise report: "We had a good, normal Svalbard trip, with Blue and Fin whales, Beluga, three polar bear sightings, very good walrus sightings, many birds and super hikes," and the voyage log – provided to all guests – supports this. In regards to Zodiac landings and Zodiac cruises, the passengers rated these 4.68 overall out of a possible 5.0, with 84% of the guests saying they were "excellent and 16% saying they were "good." There were no fair or poor comments.
The captain and expedition leader also received strong scores from the guests on this cruise, with 71% ranking the captain "excellent" and 17.5% "good." Sixty-nine percent ranked Michaela "excellent" and 32% ranked her "good."
The post-cruise evaluation survey also showed a number of quotes like, "It was an excellent, wonderful, nice voyage," and "It was a great trip" and "We thoroughly enjoyed the whole voyage."
We apologize if we were unable to meet your expectations. On any given Svalbard trip, there is a variable of luck involved in terms of how many polar bear sightings might be achieve, no matter how skilled or aggressive the captain is getting into the ice.
GO
Goh
Artic midnight
The ultimate experience to the North Pole.
However the ice breaker crashing out the ice slab is totally worth all the experience. Feel the ice crashing , hear the crashing and smell the coolness. Got to be there to be on it.
I believe the ice breaker crew and expedition crew did their best in view of the climatic situation and geographical limits. This review is with reference to the Ice Breaker 50 years Victory.
However below are outline of my review:
1) A bigger asiatic food variety will be good, in view of the ratio of Asian on board. Cooking style with more asiatic flavour. May be, allow the passenger to make personal request. Simple noodle and Tim Sum for breakfast will be good.
2) On board entertainment , ie movies at selected time schedule, possible to sectionise a portion of the library for regulated movies.
3) signage within the library to the aft saloon is not well identified - not enough detail signage.
3) May be the Russian crew , can put up a "simple smile" when walking pass the guest passenger. The on "board doctor "is so stern , "not even response to a morning breakfast greetings ", on the opposite side of the table.!! Is it language barrier? Minimum put up a smile! Luckily I don't have to request any on board medical treatments.
Regards
Gohkt
RP
Ronald P.
Disko Bay May 30-June 6, 2016
We expected to see polar bears and walrus and other sea life. None, zero BUT we saw glaciers and icebergs and learned about them. Did you ever see an iceberg explode?? We did.