Portal FacebookReviews of portal.facebook.com

Showing a nipple at tea time 🤮🤮🤮🤮🤮think could of thought of better advert

I bought two portals last year. They have now both stopped working. FB not responsive at all to complaints and their help email mysteriously just doesn't send. The FB live chat holds you in a queue and never picks up. It seems impossible to contact them to get them to honour the warranty. I have DM them but again no response. Would not recommend Portal

It's amazing app

Some kinks. But overall a good experience. Wishlist: -Portuguese and other language support (this is great for families from apart to connect). - External mic capability (bluetooth or hardwire) so you can have a mic closer to you.

Specifically bought as saw the adverts saying portal could be used for zoom calls. Amd it can. But not the portal TV. Waste of money. And how do you contact complaints?

Bought the facebook portal for my mother to join family conference calls. 1. It does not have a tv override option so you have to manually change the av port. 2. The remote is all black and small so very difficult for the elderly to see the buttons . So for us it was great fun but for a pensioner it was fiddly and difficult to accept calls. It's as fiddly as casting calls from your phone.. so not sure if I'd buy another.

Bought a portal which after a couple of months had technical problems. I spoke to support and after numerous conversations we couldn’t resolve the issues, turning to a black screen and not working at all. Returned for a refund and after 4 weeks and endless chats on the Facebook portal I received an email to say they were issuing a replacement, despite the fact I had requested a refund as I had agreed with them i would purchase a replacement in the interim. I now have to go through the whole process again and wait another few weeks for a refund. There is no phone contact and the chat frequently cuts off. Having asked to raise a complaint I was informed there is no complaints procedure, which for a huge organisation such as Facebook (I purchased directly), I found terrible. I would not purchase from them again.

Anything with Facebook is trash! I blame it on racism!@ shut it down