Portal FacebookReviews of portal.facebook.com

The device is great for video calls but beyond frustrating with the photo display. Typical breach of privacy by Facebook to display any photos it chooses not the photos I’ve selected. What’s the point of having created albums and selecting the photos I want to display only to see it displaying photos I don’t want displaying. No support by Facebook what so ever. All the support videos just show the obvious but doesn’t help remove these unwanted videos. A very annoying let down with no Seen solution.

Recently bought two portals for video conferencing and as a digital photo frame. Video calling works well but the photo frame functionality is poor. It shows the same few photos over and over again, getting stuck sometimes. It’s also always the same order, there is no random function. If these issues are fixed it would be much better.

I bought 3 for Christmas for myself and 2 sons and either the video freezes or the sound is so bad you can't understand. The camera follows you well but because of sound and video quality, it is unusable. Facebook CS is horrible, cannot get a phone contact.

Mine broke very quickly and customer service has been very poor. Still not got back to me.