Michele A.
Buyer beware!!!
Buyer beware!!! 2-1/2 months and still waiting after paying for expedited 2 day processing. Customer service is non existent and non responsive. DO NOT BUY FROM THEM!

At Porch Pirates, we believe shopping should be exciting. That’s why we’ve created a unique mystery box experience where every order is a surprise waiting to be opened. Our boxes are filled with a wide variety of authentic merchandise sourced from major retailers and overstock, liquidation, and customer-return inventory. Every box is assembled by hand, making each one a one-of-a-kind experience.Whether you’re hoping to discover electronics, gaming gear, designer accessories, home goods, toys, beauty products, collectibles, or everyday essentials, every mystery box offers the excitement of the unknown. Many customers enjoy sharing their unboxing experiences online, and we’ve built an enthusiastic community around the thrill of discovering what’s inside.We are committed to transparency and customer service. Every product is sold as part of a mystery experience, and customers know exactly what they’re purchasing—a sealed mystery box with randomized contents. We clearly communicate our policies before purchase and continually work to improve our customer experience based on feedback.Since launching, Porch Pirates has fulfilled thousands of orders for customers across the United States while also operating a retail location where shoppers can experience our mystery boxes in person. Whether you’re buying for yourself, searching for a unique gift, or simply enjoy the excitement of surprise, our goal is to deliver an experience that’s fun, memorable, and different from traditional online shopping.Our team appreciates every customer who chooses to shop with us, and we remain dedicated to providing responsive support, fair policies, and an exciting mystery box experience with every order.
Porch Pirates Mystery Boxes (porchpirates.us) has 357 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Michele A.
Buyer beware!!! 2-1/2 months and still waiting after paying for expedited 2 day processing. Customer service is non existent and non responsive. DO NOT BUY FROM THEM!
Roseanne H.
There were issues with my first order and it was dealt with in a very fast, professional manner. I have since placed a second order with them as they are human too and everyone deserves a second chance. Customer service in the end were top notch. The items were fabulous.
Tracy P.
It took almost a month to get our box that we ordered from you. We love ordering from you. I believe we’ve ordered twice the first box that we got when it came had a big hole in it. I did not know if I would have taken a picture of it and sent it back to you that you could have fixed it so we ordered another one and it took almost a month for that to get here as well love your stuff, but don’t love the length of time it takes to get back to us.
Sheryl W.
If I could put a 0 I would. I ordered on August 3 and the boxes were to ship and arrive Aug 13-17. They never did. No tracking. No update. I tried to reach them via phone, messenger and email and NOTHING- I now have proceeded to place a charge back with the cc and they are investigating which takes 3 months! I am sick over this - this is NOT OK at all. What a RIP OFF - STAY AWAY from this company - they are not legitimate!
Robin Mays D.
My wait time for my health and beauty mystery box was a month past estimated time if delivery and that was after filing a complaint with the BBB. I paid for a $45 box and got sample size items and the box wasn't even half full. It was filled with peanuts. I was very unhappy and very disappointed.
Les M.
I placed an order on Jul 10th 2026 and 2 months later on 9/08/2026 I still haven't received it. I have left email after email, and I have not gotten a response about my items. I would not recommend this company to anyone.
Cynthia F.
After 7 weeks and countless emails the most pathetic half filled mystery box I have ever recieved arrived. I bought the $80 wild card box and it was literally half filled and had nothing even decent in it. Recieved a water bottle, some ki.d of seal for who knows what, box of tiny squishy, a couple cards, tiny instruction manual for something that was not even in the box and some party decor that I would never want. Useless and not worth $80 and 7 weeks of waiting.
Sandi E.
I received a 20$ item and what was left in the box was garbage that was dirty and broken. Box was less then half full.