Desiree S.
Great customer service
Great customer service. They let me know quick if there was a delay in delivery.

At Porch Pirates, we believe shopping should be exciting. That’s why we’ve created a unique mystery box experience where every order is a surprise waiting to be opened. Our boxes are filled with a wide variety of authentic merchandise sourced from major retailers and overstock, liquidation, and customer-return inventory. Every box is assembled by hand, making each one a one-of-a-kind experience.Whether you’re hoping to discover electronics, gaming gear, designer accessories, home goods, toys, beauty products, collectibles, or everyday essentials, every mystery box offers the excitement of the unknown. Many customers enjoy sharing their unboxing experiences online, and we’ve built an enthusiastic community around the thrill of discovering what’s inside.We are committed to transparency and customer service. Every product is sold as part of a mystery experience, and customers know exactly what they’re purchasing—a sealed mystery box with randomized contents. We clearly communicate our policies before purchase and continually work to improve our customer experience based on feedback.Since launching, Porch Pirates has fulfilled thousands of orders for customers across the United States while also operating a retail location where shoppers can experience our mystery boxes in person. Whether you’re buying for yourself, searching for a unique gift, or simply enjoy the excitement of surprise, our goal is to deliver an experience that’s fun, memorable, and different from traditional online shopping.Our team appreciates every customer who chooses to shop with us, and we remain dedicated to providing responsive support, fair policies, and an exciting mystery box experience with every order.
Porch Pirates Mystery Boxes (porchpirates.us) has 357 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Desiree S.
Great customer service. They let me know quick if there was a delay in delivery.
Jessica Parks G.
I have ordered my package and was told it would be the next Friday that I would get it. Never received it message them about it told me that they would be several days behind as I got popular on social media and have lots of people ordering so I say okay and I waited and waited got a tracking number and I'm waiting and still haven't got my package and it's been almost a month. I have message them on Facebook Messenger through email and on their site and haven't really got anything for them I'm about to get a hold of them and ask for a refund as this is bullcrap and it shouldn't take this long after you've already billed me and took my money and still haven't gave me my item.
Bella
Loved all the things in the box and fast delivery
Scott
Was just very nice to get a little surprise and it just so happened to have come on my birthday!! So it was just a very nice little something unexpected. Thank you Porch Pirates
Sarah K.
Received a bunch of small plastic goody bag toys for kids. Maybe $20 worth. Paid $80 to sign up for a subscription. Such a scam. Not to mention it took 2 weeks to fill my order. Do not waste your money.
ksarduser
What went wrong should be what went right. How about used shoe's, used cup with some kind of red/pinkish residue in it. Open packages with nothing inside, late delivery and in my luxury box i got a deflated tire! Seriously... beauty/ luxury my behind.
Tracy L.
Pretty good overall. Shipping was slow, but finally got here. It's a fun box. As a reseller I should be able to at least make my money back. Not a winner, but worth it.
Jackie J.
Would have given 5 stars if not for shipping. Packages were sitting in the post office for 10 days. But 5 stars to the company!!!! They are amazing and can't help the USPS.