Porch Pirates Mystery Boxes Reviews | Read Customer Reviews of porchpirates.us

Porch Pirates Mystery BoxesReviews of porchpirates.us

2.8357 reviews
Home Goods Stores

Porch Pirates Mystery Boxes

About Porch Pirates Mystery Boxes

At Porch Pirates, we believe shopping should be exciting. That’s why we’ve created a unique mystery box experience where every order is a surprise waiting to be opened. Our boxes are filled with a wide variety of authentic merchandise sourced from major retailers and overstock, liquidation, and customer-return inventory. Every box is assembled by hand, making each one a one-of-a-kind experience.Whether you’re hoping to discover electronics, gaming gear, designer accessories, home goods, toys, beauty products, collectibles, or everyday essentials, every mystery box offers the excitement of the unknown. Many customers enjoy sharing their unboxing experiences online, and we’ve built an enthusiastic community around the thrill of discovering what’s inside.We are committed to transparency and customer service. Every product is sold as part of a mystery experience, and customers know exactly what they’re purchasing—a sealed mystery box with randomized contents. We clearly communicate our policies before purchase and continually work to improve our customer experience based on feedback.Since launching, Porch Pirates has fulfilled thousands of orders for customers across the United States while also operating a retail location where shoppers can experience our mystery boxes in person. Whether you’re buying for yourself, searching for a unique gift, or simply enjoy the excitement of surprise, our goal is to deliver an experience that’s fun, memorable, and different from traditional online shopping.Our team appreciates every customer who chooses to shop with us, and we remain dedicated to providing responsive support, fair policies, and an exciting mystery box experience with every order.

Porch Pirates Mystery Boxes (porchpirates.us) has 357 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.

Also known as: porchpirates.us
Website: porchpirates.us
Category: Home Goods Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 3% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Porch Pirates Mystery Boxes reviews

357 approved reviews, newest moderated first

Tina N.
Jul 27, 2026
Nina in customer service was great
Nina in customer service was great. She responded to my question quickly, professionally, and kindly. I am looking forward to my first box from them and hope to do business with them again.
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Melissa S.
Jul 25, 2026
I just spoke with Katie on the phone &…
I just spoke with Katie on the phone & she put my mind at ease and took my fear of being scammed away. She took the time to answer all my questions. I will for sure be ordering again in the very near future.
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Carolyn
Jul 24, 2026
Very disappointed in the mystery box
Very disappointed in the mystery box. It didn’t come on time it came 15 days after the promised time, and nothing but garbage so disappointed. Will never order from them again!
Response from Porch Pirates Mystery BoxesJul 25, 2026
Hey Carolyn! We've been trying to figure out which order is yours so we can reach you and find a solution. We think we know which Carolyn is you, but we haven't been able to reach you via phone or email. Please give us a shout and we'll take care of you :)
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Taryn R.
Jul 24, 2026
Nina is amazing
Nina is amazing, she replied to my message about my order. It was a quick reply. She is fixing my order. Can't wait to get my boxes.
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Jeanette A.
Jul 23, 2026
Great customer service
I love that the email I sent customer service was answered in a timely fashion. Nina replied and even though I have yet to receive my mystery box because the store went viral. I would definitely buy again. I will post a review once I receive the mystery box. Still good company though.
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Stacey
Jul 23, 2026
Boxes are a mystery but the customer service isn’t
The full mystery of the boxes made these a compelling and exciting purchase. So much so that we have a subscription for the Pipsqueak box; my pips absolutely love receiving something just for them each month. I can’t forget about the customer service! Impeccable communication and fast to resolve questions and concerns - if you should ever need them I hope it’s Nina as she is tops.
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Cobern K.
Jul 23, 2026
Would like to say i had a good customer service experience
Would like to say i had a good interaction with this company. I had a question about shipping ajd tracking. Emailed customer support and within 3 mins Nina emailed me back and answered my questions was a good expirience will do buisness with them again.
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Amy W.
Jul 23, 2026
Love mystery boxes and was not…
Love mystery boxes and was not disappointed. Lots of items we could use and some we can sell. Definitely got more than what we paid! Can't wait til we can afford to order again (on fixed income).
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