Derek K.
Gone downhill
Have used it a couple of times and they were good, but it appears they are hurting. Had a client who has paid me this was before pay me again and it has taken 6 days to release the money. They even used the debit card option, which on their site says 24-48 hours. It appears they are sitting on money to earn interest on it before transferring the cash. I had to postpone medical procedure at cost to me because they aren't following their own guidelines to earn a little bit more on the money. When I spoke to my bank about this (they first tried to blame my bank) they said this is the reason they migrated from pop to zelle. Too many customer complaints about this. Pop hasn't even started the transfer process with them after 96 hours but blamed my bank, but the bank doesn't even have it as a pending transaction yet.

