PopmoneyReviews of popmoney.com

I am not sure whether the transaction completed successfully. However as a recipient the process was tedious and to add my date of birth required me to back track many years month by month which is ridiculous. How many babies have checking accounts.

Pop money is a scam! I’m a 65 yr old and my 28 yr old son set me up an account on pop money to pay his dad,my room mate $500.00 a month. My room mate died on July 11. I stopped pop money the end of July before August payment could go out. Pop money couldn’t get payment from my account. So they paid out of their funds and put a hold on my accountSo I could not pay my bills. I called my bank they said 3rd party hold had to be resolved with them Pop money collections. I called them they said I had to pay them $500.00 to cover their cost and to take hold off my account and that they would credit my credit card back that evening. I complied, (like an idiot), they never credited my $500.00 back and it has been phone call after phone call with no results. I have been trying to get my $500.00 back and no one will assist, the all pass the buck, say they will call me w and no one ever does. It has been a very stressful experience and I don’t know what else to do. I will never use pop money again and I suggest that nobody else use it. I hope the go out of business. They paid a deceased person money and I tried to explain that to them and they don’t want to hear it so they can keep my $500.00. Thumbs down for pop money/ 0 out of 10 for referrals.😓

I signed up to make a transfer, my account started on hold until they verified my identity, which I didn't mind--BUT after I jump through the hoops to verify I am who I say I am, I go to make the transfer and immediately have my profile put on hold again!! Unacceptable, a complete headache to use. Easy and convenient, not by a long shot. If I could leave 0 stars I would. Customer service is helpful however the whole process is a hassle.

Golden One Credit Union uses this service and it's OMG awful. My atty had suggested this to send him a down payment for a time-sensitive startup of paperwork. After signing up, I sent down payment on Aug,29....ITS STILL PROCESSING AS OF SEPT 2! I will never again use this service, it's by far the worst servicing that I have ever used. Even FB can send $ easier. COME ON! I feel that the company does the lag thing with holding the monies, in order to collect said interest on the money being held. This is the first AND ABSOLUTELY THE LAST time that I will ever use this so called, "convenient" free service. It's most DEFINITELY NOT worth the headaches involved. There is NO EXCUSE for such bad business practices, not in this era of being able to love $ around. Stay away from this servicer. RUN, AND FAST!

Slow to fund (7days?), slow to respond to an inquiry (no customer service representative available, and no notification for an unexplained hold on account), and sitting on hold for 57 min is not an efficient nor FAST way to pay. I would not recommend this service!!

By the cheap look and feel of the website alone i was already scared to have my information stored with them. After verifying my email, phone and bank account, i use for the first time and unknown security reason they froze my account. Told me they need more verification which will take 3 business days. Then once verified, another 3 days to send. I said screw it and im going back to venmo and paypal. Use cheap products win cheap customer service.

I added Popmoney to accommodate a friend who wanted to send me a payment for splitting an evening out. When it came time for me to return the favor, my account was on hold for some undetermined security reason. And I was never notified of the hold. Use Zelle - it is seamless and over the course of 4 years, I've never had a problem in sending or receiving money.

Horrible horrible way to send money. They tell you by email, you’ll have it in 4 days. Then they claim it can take up to six days to receive your deposit...I’m going on day 8 to receive my paycheck. MY PAYCHECK. 8 GD days!!!