Alisha R.
Do you think I am crazy
Do you think I am crazy? I visited the post office and they told me the product haven't even reached India. I am filing a case against your brand for providing false product update. Such a pathetic customer service. I orderd the printer on 3rd December and there there is all the false information given ti me till date. You will be dragged in the court now.
Response from PoooliprintDec 14, 2020
Dear Alisha, Shortly after you contacted us for the last time today, we decided to offer a full refund for your order. since we believe that this would be the only thing that could make yourself happy. Your package should be deliver to you in a few days, and you can keep the items for free! While we believe the situation is a bit exaggerated, at PoooliPrint we believe the customers should alway be right and in your specific situation it was the only solution we could offer to you. To summary the situation, your order was delayed by about 10 days dues to something that is unfortunately out of control for us which is customs processing in India. You order was released on 12/11 and supposed to be due for delivery in the next few days. Again, we sincerely apologize for any inconvenience this may have cause and we wish you to have fun with your printer! Regards, Benjamin PoooliPrint™ Customer Support Team https://www.poooliprint.com/