Gavin F.
An excellent customer focussed company
An excellent customer focussed company
PoolVacParts offers thousands parts that can be used with in or for your pool. PoolVacParts carries not only replacement parts for nearly every pool vacuum, whether above-ground or in-ground, but provides reference material on how to repair and troubleshoot common issues associated with these cleaners from popular brands such as Polaris, Pentair, Aquabot, Hayward, SmartPool and more! With our simple reference guides, we’ve found our customers feel empowered, knowing they can maintain their pools without the help of a technician. What sets PoolVacParts apart from similar online pool retailers are not only our competitive prices on thousands of common and rare parts, but is our commitment to quality customer service. Whether you have questions about an existing order, need assistance placing an order, or have technical questions, our dedicated Customer Service and Technical Support teams are here to aid you every step of the way! Our sophisticated website design along with our attentive Customer Service team ensure easy site navigation and ease of purchase. Our goal is to not only service our customers with pool and spa parts at the best possible prices, but is to ensure that every customer has a hassle-free and fluid ordering process as well. In addition, PoolVacParts has four sister-sites that service all other needs amongst the swimming pool industry. InFloorPoolParts which services the in-floor cleaning system market, SaltWaterPoolParts which services the salt water pool market, SwimCSI which carries heater, filter, motor and chlorination parts, and PoolandSpaDesigns which services both Owner Builders and Licensed Contractors with the design and building process of a new or remodeled pool.No matter what pool part you are looking for, PoolVacParts will go to every measure to make sure you have a hassle free experience from the first time you call our office to the moment your order arrives on your doorstep!
PoolVacParts.com (poolvacparts.com) has 140 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Gavin F.
An excellent customer focussed company
LAWRENCE B.
Catalog descriptions were accurate. Ordering and shipping a breese.Package arrived when promised. Definitely use this shop again.
DANIEL C.
Great price, shipped out faster and delivered than expected. Thanks guys!
Chris F.
I ordered a part for my Zodiac T5, but when it arrived it was not what I expected. Unfortunately the picture of the part on the web site was some what ambiguous. This issue was resolved through a series of e-mails and the experience dealing with Steve Holt was a pleasant one.
SCOTT M.
I spoke to a sales rep who was very curteous and helpful then went to their website to order - the prices were fair and sent quickly
michael P.
ORDER was shipped out fast and website was good !
RICK T.
Great service and parts. Infact I continue to do business with this company often. Especially at this time of season getting the pool ready.
Peter M.
The Pool Cleaner is by far the best cleaner I have had for my pool. I had the pool put in thirty five years ago, tried various automatic pool cleaners over that time and none of the others are in the same league as this one.