SHAWN W.
the process was very easy and the…
the process was very easy and the installation went great! I lived a few hours from them and they still came to install the pool table
PoolTables.com, the largest independent retailer of pool tables in America. All of our tables utilize 100% hardwood exterior construction (no fiber or particle board) and a full 1" thick, diamond-honed slate playing surface.
PoolTables.com (pooltables.com) has 132 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 115 reviews with 5 stars · Clear filters
SHAWN W.
the process was very easy and the installation went great! I lived a few hours from them and they still came to install the pool table
Kendall P.
I have had the BEST service thru pooltables.com! Justin was responsive, helpful and answered all of my questions. He was easy to get in contact with as well. The two gentleman who installed our table were very professional and did a great job! We were impressed with the quality of the table and find ourselves admiring its beauty and details. I highly recommend pooltables.com to anyone considering purchasing a table from this company! We have had a wonderful experience
Cheryl S.
Dennis is AMAZING!! I elected to upgrade to the Simonis cloth (which was backordered from Simonis) and Dennis has kept me informed and worked with me throughout this entire process! He has offered some alternative solutions along the way (one of which we finally decided to go with) and now he is working diligently to expedite the shipping and delivery of my pool table. I HIGHLY recommend this company! I will write another review once it has been delivered!! Thank you Dennis!!
Patient
The recommendation of which table to purchase for our needs was right on. The white glove service was beyond our expectations and was done by someone with years of experience. All calls have been answered promptly for any of our questions. I am now going to order their pub table and chairs as well. I would highly recommend this company for a seriously good pool table.
Aaron Matthew G.
The staff is excellent. I worked with Phillip and he helped answer all my questions, provided fabric and table material samples to help me decide what I wanted. The table is beautiful and the customer service has been wonderful.
Justin T.
We are currently using our new pool table and accessories from PoolTables.com, and we love it! The process was seamless, from purchase to install. Thank you to Phil and everyone at PoolTables.com for making our experience a great one!
Joy M.
So far not so good. Real quick to respond when trying to sell. Upcharge from $399 to $200 for white glove delivery. “Oh that’s in the fine print.” BS I will update after the whole experience but so far not impressed being charged extra for there lack of installers Update: Spoke to the general manager Chris and he is making things right! Will give 5 stars for now due to the correction.
Brandon
Love our new pool table! It looks and plays great and is a much loved addition to our newly re-done basement play area. Definitely spring for the white glove installation if you dont know what you are doing - the installers were extremely professional, efficient, and nice.