PoolTables.comReviews of pooltables.com

I really appreciate the expertise of the staff for both the ordering process and the set-up. It was clear to me that they wanted to help me make good decisions on the front end to avoid any regrets. The setup is just perfect and the ball-roll is true - even though it is a 3-piece slate top.

The whole process of purchasing the Chesapeake table was made easy by Phil and the team. Scheduling delivery and assembly was simple and they arrived exactly on time. The 2 delivery guys were very friendly and helpful. In all took a little over an hour. The table was leveled perfectly and set up exactly where requested. It has been a pleasure to interact with everyone and already to make my next purchase to go along with the table.

excellent service from sales (Phil) to installation (Charlie). Installers hoisted slates up narrow spiral staircase in good humor and with due care.

After being disappointed with 2 Simonis cloth suppliers that claimed they had the Slate Gray color in stock and ultimately not being able to deliver after payment, I reached out to Justin at Pooltables.com and he confirmed product availability and provided an option for next day air to get the cloth onetime for my install. Not happy I had to pay an extra $54 for shipping when I could have received it on time for free from the other 2 vendors. Justin followed up and the install went well

I went online to pooltables.com and was amazed at their selection. After narrowing my choice to 3 different pool tables I called them and spoke to James Torres for guidance. James knows his stuff! I decided to purchase the 8 foot Spencer Marston Westchester Dining Pool Table. Within no time I received a call from Philip Castelluzzo who set up the delivery time and date. The delivery was right on time and the set up guys were extremely professional and got right to work. It took them less than an hour to put together a magnificent pool table. They set up guys removed all boxes and were on their way! BING! BANG! BOOM! Everything from placing the order to delivery and set up was a breeze! My family and friends love the table. Many thanks to Philip, James and everyone at pooltables.com for making the process so easy. I cannot recommend this company enough.

Came in over the weekend to purchase some cues at your location in norcross. I didn’t see any that I was looking for but the customer service was astounding! I’ll be sure to let all of my friends know about you guys! Thank you for great service :)

I ordered my Prato pool table online after my visit to the Pooltables.com NJ showroom. Visiting the showroom gives you a great reference to the woodwork color, quality and style of a few of their pool table selections. The NJ showroom staff were friendly and answered all my questions with no sales pressure. The pool table installers were courteous and punctual. They also removed my old table before the installation of the new one. Overall, I am satisfied with my experience with pooltables.com.

Great quality of construction on our 9 ft. Spencer Marston table, it came out exactly as portrayed on pooltables.com. Some supply chain issues delayed the manufacture and delivery, but that's par for the course in this day and age. Once the table arrived in GA, it was delivered and install in a timely fashion. Pay for the white glove installation considering what assembling a pool table entails: there are a lot of pieces, and a number of skills are required along with precision measurements and an important attention to detail. They utilized a local billiards and spa dealer to do the install and while they needed half a day, they did a great job, and cleaned up nicely afterwards.