PoolsupplyworldReviews of poolsupplyworld.com

Came late. Needed part bigtime. Had a pool down.

i received the product and put it to work. one small issue. the container was leaking inside the package.

Only 3 stars so far as I could not find a box to enter promo code for $20 discount? PoolSupplyWorld $20 Off $250 or $10 Off $150 Limited Time 10-OR-20

It took for ever to come here there was no ring included like others do, nor was the guide to place the top back on once you replaced all the grids. Please follow up to see if you can mail me these two accessories so i can replace my DE 3620 grids Thanks.

The dimensions of the light were not in the description. The light I received was much too big. Trying to return the item but so far, no help from customer service.

I called the company before ordering the liner and was told there was one in the warehouse so I ordered it. Come to find out, the liners are specifically made for you as you order them. That is a very good thing. Bad part is, you have to wait over a week, which isn’t bad, but when you’re expecting a liner sooner because you’re told something else, it’s a bit frustrating.

I ordered a part which arrived damaged. Ultimately I returned it and received a perfect replacement. No shipping fee. Customer service was very pleasant. My only complaint is that the entire process took WAY too long. On hold for a minimum of 20 minutes for each of two phone calls. No shipping label the first time when they said it had been sent. Almost a month from original order to receiving the undamaged replacement part. The replacement process was more effort than it should have been,