Pool DealsReviews of pooldeals.com

Please absolutely do not order from this company! Worst customer service ever! I was sent wrong item after a month of waiting! Now it’s been another 3 weeks waiting for them to pick up the return before they’ll send the correct one! I had to give them one star just to write a review. WRONG, THEY DESERVE NO STARS! SCAM COMPANY! Can’t even talk to a real person! One rep gives you info, another then responds giving you different info but still no cover. Original purchase date was October 2, 2020!

Do not order from this company they are scammers ordered a winter cover 9/18 waited more then 20 days still no cover asked for a refund 13 days ago well no cover and no refund yet Do not buy from these people

Absolute joke of a company, do yourself a favor and simply Google ‘Pool Deals Reviews’ before you buy anything from them. Rude, liars, and crooks.

This company is the worst. Think they are actually a scam company. . Ordered a winter pool cover. Order confirmation said ships in 5 to 10 business days. That didn't happen and when I got touch through their email app they said that it is more like 4 to 6 weeks before it would ship. Was not happy but left the order up and put my old cover on anticipating changing the cover out when the new one came. After numerous contacts finally got a message back saying the cover was due to ship October 15th I had ordered it on September 2nd. Needless to say October 15th came and went he went I've tried to contact them through their email application it always comes up saying this is no longer available. They did however except my credit card and processed it amediately so I had already paid for the product which was $865. I contacted my bank today and reported a fraudulent activity the bank has taken care of it. save yourself a lot of hassle and never ordered from these people again. Horrible company if in fact they are a legit company.

I bouught a Ray-Maxx Clear Solar Pool Cover from Pool Deals less than a year ago. It is falling apart. When I asked Pool Deals for help, they said that I would have to contact the manufacturer. When I asked for that information, they refused to provide it.

Ordered pool cover sept 25th. Emailed company last week and still can’t tell me anything other than 10-20 days and due to covid shipment is delayed . If you have it in stock what’s the hold up ? I own a business myself and if I treated my customers like this I wouldn’t have a business . I will never order from this company again. If I don’t receive it by next week I’ll be contacting the BBB .

I ordered my pool cover. Waited 20 business days. Still not shipped.It’s mid october and past time to cover my pool. I guess you got to order in a year of advance. They make a lot of excuses. DO NOT ORDER FROM THESE PEOPLE! Update: I email the company multiple times. They just keep giving me the run around. On business day 30. Still not shipped.

I wish I had seen the reviews before I ordered my pool cover. It's been 3 weeks and still no cover its mid october and past time to cover my pool. I have requested a full refund and making a claim to the arkansas attorney general's office and the BBB. DO NOT ORDER FROM THESE PEOPLE!