Pony O Hair AccessoriesReviews of ponyo.com

I should have take 2 star average reviews here more seriously. 0 star customer service: Package contains no receipt, order info, or return instructions. Items all thrown together. So if you ordered sets of products and want to return specific sets, there is no way to know. Speaking of return, they make it as difficult as possible. There is no automated return process. You have to dig around to find an email address to communicate with a rude individual who will try to convince you to keep your products and drag on the conversation til it's beyond return period. Then she will tell you it's too late to return and make you feel bad and tell you that you made it pass date. 3 stars for the products: The ponytail bands will makes your ponytail look fuller but won't work on fine, smooth, healthy hair. The model's and posted photos are mostly course and bleach damaged hair, so the band grabs the hair better and won't slip like it would on smooth hair. The bun strips yank hair and buns do not stay more than half day. They'll keep telling you it has a learning curve. I'm not sure how many weeks of this learning curve is supposed to last, but if you ask them, they'll keep push it toward pass return date. I wanted to give them 1 stars, but since the owner of the company is a woman and a start-up, I'm rounding up to 2 stars for kudos to her fight to survive in this male dominated world.

My set of one wide and one slim lasted just 3 months.Thats 1,5 months per piece until its all broken inside and does not hold anymore, however you try to bend it.The bunbarz are of the poorest engineering and are absolutely impractical.Barely used them!

My hair slips almost immediately, does not stay up and full like they say it does. Don’t waste your money. Good idea, but bad execution.

I was so excited to receive my pony o thinking I’ve solved all my hair tie problems. Went to the gym with it today and what a disaster. It kept slipping out and spent so much time fixing it back in. Back to regular hair ties then.

Really sucks, i have the hair, they say the pony-o is made for. And Everything they say is a lie. It dont work at all. I thru it away after my first work day. My looks better, feels better, and stays more in place with a normal hairtie.

I realy wanted to like this product but it's terrible. If I could give it zero stars I would. Tried the bun bar and pony O for thick hair...my hair just falls, doesn't stay secure at all. Waste of money.

It doesn't work. I have shoulder length hair. Fine texture and thick volume. It hurts to put in, it pulls my hair. It doesn't stay in. Falls out so quickly with natrual head movements. Can't leave a bad review on their website, claims error whenever you try, but if it's positive it submits. Complained to their costumer service and never heard back.

I'm in the UK and got my pony o delivered a few days ago. I saw it on Instagram time and time again and thought I'll try it. I've absolutely fallen in love with it!!! I'm so glad I didn't listen to these negative reviews because it is a revolutionary product. Of course its difficult to get used to because it doesn't stretch and you have to learn to re do your hair in a different way! I have long ish mid type hair that is naturally wavy. I have the standard 2 pack kit and I absolutely love it, it works like a dream. You just open up the pony o, flatten it in place and then bend the end, it's not hard it's just a new way of doing your hair! It's secure, stays in all day and doesn't feel tight! It also doesn't leave horrible bumps on your head. I can't wait to buy more!