Pony O Hair AccessoriesReviews of ponyo.com

I am shocked by what reviews I am reading here... My personal experience with this brand it is a good one...I like the product very much and they have a good costumer service. One of my pony o it was scratched and they send me another one for free. I purchased more...in the end I very much like them,and they do the job ok.

From 5star to 3.. I'm happy with the original one. But that's also the only one that works. Original = (It's comfortable and doesn't "pull" in the same way as the old school ones. Took pretty long to get it delivered, so have patience. I love when people are thinking outside the box and create something completely different.) Then I ordered the slim one and the bun one, as I normally have my hair in a bun. The slim one just doesn't sit as tight, and just slides down. The bun.. I'm really disappointed with. First of all, if you only want to use pony-o's, it's way to heavy on my head, to first have a normal then the bun, it's just not comfortable. And I can't manage to close the bun.. it just keeps opening up. Trying to make the bun it self a bit bigger with pulling some hair out to make it fluffy, just ends up being big and flat, impossible to get it higher.

I would love to love them, but I can't. The hair bands are terribly inflexible and don't hold the hair very well. I've bought them twice now (the first ones broke fairly quickly) and thought I'd try again, but to no avail. It's a great idea to make hair stuff that don't break the strands, but this is not it. New innovation, plz!

I will agree with folks on this site that the hair accessories are expensive. I bought before I read the reviews and was surprised when pony o package finally arrived. The classic pony o worked for me very well and I have long relatively thick hair and it has stayed in all day. Happy perky pony with a cool bling ring!. Please before buying read the fine print on exchange and duties as well as the international return policy. I am giving three stars because the company could have more reasonable prices and be more transparent about their return policies. I will say that the product has worked for me as advertised. Take good care and happy shopping.

Poor product and no help from customer service. Pony-o expected me to return and pay postage for refund. Luckily PayPal disagreed with them and issued me a full refund.

So disappointed, I paid £33 for 3 hair bands and they are completely useless. This is a proper scam company doing fake advertising. The hair bands don't hold my hair at all, they don't bend properly like in the videos and leaves you with a very untidy pony tail and loose, not working at all, normal 10p hair bands work 200 times better than this, this is not a hair band. So disappointed, I have to put them in the bin, completely useless, I wish I read the reviews before, everything that people are saying in the bad reviews is true, the good reviews are fake, because this product is useless, trust me.

So bad , it only holds on hair a short time. Not worthy

I must say that had I read the reviews on trustpilot before I ordered, then I wouldn’t have ordered at all. I was very sceptical and it took a while for them to arrive but I am positively surprised. The Pony-O fully lives up to the promise that they hold up the hair and doesn’t Fall down. Ordered both normal and XL size as I have normal hair and my daughter has thick hair. Both stay up once in place. But it is important to get it as close to the head as possible before bending it, orherwise it will fall down.