მარიამ Ს.
amazing quality
amazing quality, Beautiful fabric and design! Worth the price ❤️ Totally in love with this brand
Response from PomuyooAug 30, 2024
Hello lovely, thank you for your review! We are delighted to hear your feedback!
Pomuyoo is an online occasion wear brand offering stylish and affordable dresses, suits, and accessories for weddings, proms, parties, and other special occasions.Our collections include bridesmaid dresses, prom and homecoming dresses, mother-of-the-bride and mother-of-the-groom dresses, wedding guest styles, women’s suits, men’s suits, tuxedos, and coordinating accessories.We offer a wide selection of designs, colors, fabrics, and sizes to help customers find the right look for their event. Whether you are dressing for a wedding, formal celebration, prom, or special party, our goal is to make occasion shopping easier with more choice and accessible pricing.At Pomuyoo, we focus on combining modern designs, comfortable fits, versatile color options, and attentive customer service. We continue to expand our collections to serve bridesmaids, wedding guests, mothers, groomsmen, prom attendees, and customers looking for polished styles for memorable occasions.We value every customer’s experience and appreciate all feedback. Reviews help us understand what we are doing well and where we can continue to improve our products and service.
Pomuyoo (pomuyoo.com) has 281 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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მარიამ Ს.
amazing quality, Beautiful fabric and design! Worth the price ❤️ Totally in love with this brand
Response from PomuyooAug 30, 2024
Hello lovely, thank you for your review! We are delighted to hear your feedback!
Pauline J.
I ordered a dress in a light silver , when it arrived it was a dark grey .The garment had been squeezed into a small plastic bag. When I took it out of the bag it was crumpled and creased.I immediately emailed the company to inform them that I will be returning the garment as I was dissatisfied with the colour as it was not as advertised on their site and unhappy with the quality.I had emails back and forth offering discounts and maybe I could keep it and give to a family member or friend. When I emailed I was adamant I wanted to return the item they finally gave me a return address but I would have to pay for the return and I would not have a refund for the shipping.As yet this issue has not been resolved Following on from the below response, I am more than happy to upload photos to verify the review I have given.
Response from PomuyooAug 30, 2024
Hi Pauline, We apologize for the inconvenience of your order. We understand that you are not satisfied with the color of the product and want to return it. All you did, including filing a dispute with PayPal and giving a 1-star negative review, was to avoid paying for the return shipping fee and get a full refund for your order. Unfortunately, we cannot do that. It is clearly stated on our return page. "Customer is responsible for the return cost for customer remorse (does not fit or does not like for customer's reason)." We also clarified this after you sent the first unsatisfied email. In addition, you have been saying that there is a huge color difference, but when our customer service asked you to send us photos for confirmation, you never provided such proof. This is our return process. We always do everything we can to satisfy our customers, but we are very sorry that we do not welcome your behavior of not cooperating to provide any evidence and threatening the merchant with filing a dispute and giving a bad review. Finally, we have already given you the return address in the email. Please return the dress according to the address and make sure it is in the new state we sent it to you so that we can process your refund after receiving the goods. At the same time, We will also submit all the communication evidences via email to appeal this issue to PayPal. Apologies again.
Sunaina
Extremely impressed with the huge selection of outfits. Amazing trendy and chic designs with premium quality.
Response from PomuyooAug 23, 2024
Hello Sunaina, thanks for your review.
***
I ordered the dress from Pomuyoo in hot pink. The colour is indescribably beautiful. It is velvety soft and has an unbeatable price! The service was excellent and I would order again at any time.
Response from PomuyooAug 22, 2024
Hello lovely, thanks for your review. :)
Katie O.
They offer sample of their fabrics so you can pick all your bridesmaids dresses easily and they also offer custom sizing if you don’t want to choose from the traditional sizing charts. Everything is really affordable and easy to pick and choose. I went on their IG to see how everything will look and was pleasantly surprised. I would 10/10 recommend people to check them out. Bridal shopping can be expensive and confusing and they’ll make your life easier you can even talk to someone and they’ll answer your questions!
Response from PomuyooAug 20, 2024
Hello Katie, thanks for your review, we appreciate your kind words. :)
Bev F.
I bought 2 dresses from here and the standard and quality was amazing at a fraction of the price of what we would have paid in a shop. I measured the girls and both measured between sizes so ordered the bigger one as with the corset back the dress was pulled in. Both girls loved the vibrate colour and style and wore the dresses all day as these were so comfortable.
Response from PomuyooAug 7, 2024
Hello lovely, thanks so much for your review, we do appreciate it.
Pooja
I love the service and the dresses are so good ❤️ loved the whole experience!
Response from PomuyooJul 8, 2024
Hello Pooja, thanks for your review. :)
Lauren S.
Pomuyoo is a remarkable brand that presents a diverse collection of dresses. Their customer service is exceptionally commendable, characterized by utmost friendliness and a willingness to accommodate custom sizing requests, which is truly remarkable. Additionally, the dresses are remarkably affordable, making them accessible to a wide range of customers
Response from PomuyooJun 24, 2024
Hello Lauren, thanks for your review and kind words, we really appreciate it.