PomuyooReviews of pomuyoo.com

Response from PomuyooMay 9, 2025

Thank you for your feedback and we sincerely apologize. We support the option of full return and refund or partial refund to keep the item. If you are not satisfied with the current plan, please reply to our email directly and we will do our best to solve it for you.

Response from PomuyooMay 6, 2025

Hello, We are sorry to hear about your experience with the dress you ordered. We aim to ensure customer satisfaction with our products. But we can't find your order, could you contact us with your order ID number, please? (Email: [email protected]) As per our policy, standard size dresses are eligible for returns in 15 days, while custom size dresses are non-returnable. However, we do understand the importance of a perfect fit and offer a limited alteration reimbursement of up to 40% of the dress price for all dresses, including custom size dresses. Simply send an email to [email protected] for more details. We apologize for any inconvenience this may have caused and appreciate your understanding. Your satisfaction is important to us, and we are here to assist you further with any concerns you may have. Thank you for your feedback, and we look forward to resolving this issue promptly for you. Best regards

Response from PomuyooApr 24, 2025

Hello, thanks for your review! We are thrilled to hear your feedback and are committed to providing the best products and services to all our customers. Have a lovely day! :)

Response from PomuyooApr 24, 2025

Hello, thanks for your review! We are thrilled to hear your feedback and are committed to providing the best products and services to all our customers.

Response from PomuyooApr 22, 2025

Thank you for sharing your feedback about your recent custom order experience. We sincerely apologize for any disappointment caused. As each custom garment is made specifically to the provided measurements, we're unable to accept returns as stated in our policies. However, we'd like to personally review your case to ensure complete satisfaction. Our customer service team has reached out to you via email. Please check your inbox or contact us directly at [email protected] so we can assist you further. We value your business and hope to have the opportunity to serve you better in the future.

Response from PomuyooApr 17, 2025

Hello, thanks for your review! We are thrilled to hear your feedback and are committed to providing the best products and services to all our customers.

Response from PomuyooApr 14, 2025

Hello, thanks for your review! We are thrilled to hear your feedback and are committed to providing the best products and services to all our customers.

Response from PomuyooApr 2, 2025

Hello, thanks for your review! We are thrilled to hear your feedback and are committed to providing the best products and services to all our customers.