M S.
Ordered a dress for my sons wedding
Ordered a dress for my sons wedding. When it arrived there was no resemblance of the picture. I even took it to a seamstress to see if it had been stitched in correctly and they agreed that even with alterations they wouldn't be able to make it resemble the picture. The reply below is a standard reply they use. They already know the order number as they contacted me almost straight away offering a £20 refund whilst asking me to reconsider my review. When I told them I was not interested they offered me £100 credit. I would never use them again There's also snags all over the material. Steer clear. Do not use
Response from PomuyooSep 2, 2025
We are deeply sorry for this unpleasant experience. Could you let us know your order ID number, or send an email to our service team? Our customer service team will contact you and try to help. Thank you for your time and patience.



